Cubase 8.5.15 Hangs At Exit...

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BM-TSR
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Cubase 8.5.15 Hangs At Exit...

Post by BM-TSR » Fri Apr 29, 2016 11:47 pm

What the heck is going on with this?

C8.5.15 hangs on exit, and it needs to be closed using the Task Manager.
This version more so than any previous one. Is this the rule more than the exception?

Anyone else?

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ggc
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Re: Cubase 8.5.15 Hangs At Exit...

Post by ggc » Fri Apr 29, 2016 11:50 pm

Which plugins are you using on the "hanging" project?

BM-TSR
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Re: Cubase 8.5.15 Hangs At Exit...

Post by BM-TSR » Sat Apr 30, 2016 10:23 am

ggc wrote:Which plugins are you using on the "hanging" project?
Quite a few............. But I have suspicion on what plugin/plugin chain that may cause this (more so in 8.5.15 than in 8.5.0).

When I launch a project I can see a certain track/channel name using a lot more time to initialize than the others.
I am away for a few days, but will investigate that said channel and its plugins (which is part of my main Studio Template).

Are there any known plugins that have this issue with Cubase 8.5.xx?

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matjones
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Re: Cubase 8.5.15 Hangs At Exit...

Post by matjones » Sat Apr 30, 2016 10:34 am

I've had issues with vst3 versions of slate digital plugs such as VTM and VMR, also SSL Duende drum strip, vst2 and vst3 versions.... iLok related?
Cubase 10.0.40 Asus Z390-Plus, i9 9900 @ (3.7) 5GHz, 64GB DDR4 3000Mhz RAM, RME Multiface II PCIe, SSL Alpha Channel, UAD2 Octo/Solo/Quad, UA6176, Neve 8801/8803, Loads of plugs, WL9.5, Melodyne Studio 4, Arturia VC7, iZotope MPS, Eventide XI, Various toys, Telefunken, Neumann, AKG, Sontronics, Shure Mics, Adam A7X and Avantone monitors, AKG K702, ATH-M70x, Nektar P6, Warwick, Spector Basses, Gibson Les Paul Studio & loads of other junk.


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sonicstate
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Re: Cubase 8.5.15 Hangs At Exit...

Post by sonicstate » Sun May 01, 2016 10:43 am

This crashing-on-exit is an years old bug. It comes out on some systems, depends on configuration. Some ppl never have problems with it, some have occasional problems, and for some it always crashes on exit. For me it crashes sometimes, and sometimes it exits fine - no idea why sometimes it is fine and other time not.

Unfortunately Steinberg is unable to fix this since several years, it seems to be beyond their abilities. Best learn to live with it like many of us do. At least what they did is workarround, that now you can run another instance of Cubase although previous instance is still hanging in background. Before you had to restart computer each time after exit. Now at least you can start new instance immediately, and previous hanged instance usually closes itself after some time (or not).
Cubase Pro 8.5, Win 64bit, i7-4770K @4.3GHz, ASUS Z87-K, 16Gb, RME HDSP 9652, BCF 2000, BCR 2000, Novation Launchpad Mini, M-Audio TriggerFinger, M-Audio Axiom AIR Mini 32, Korg NanoKey, plenty outboard synths and fx, 24ch Studiomaster mixer, Yamaha NS10s, Dynaudio BM5, Samson Rubicon R8a Ribbon, etc...

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Re: Cubase 8.5.15 Hangs At Exit...

Post by matjones » Sun May 01, 2016 10:52 am

Something i have noticed...... i had one yesterday evening, if i first close the project and wait a minute or so i seem not to have the issue any more BUT if i close the project and then close cubase within a few seconds of each other, particularly if i have more than a few plugins loaded there's an increased likelihood of a crash occurring.
I've also noticed that Cubase seems to be writing some kind of log files during closing a project or cubase itself..... could it possibly be something to do with this?............. just throwing it out there....
Cubase 10.0.40 Asus Z390-Plus, i9 9900 @ (3.7) 5GHz, 64GB DDR4 3000Mhz RAM, RME Multiface II PCIe, SSL Alpha Channel, UAD2 Octo/Solo/Quad, UA6176, Neve 8801/8803, Loads of plugs, WL9.5, Melodyne Studio 4, Arturia VC7, iZotope MPS, Eventide XI, Various toys, Telefunken, Neumann, AKG, Sontronics, Shure Mics, Adam A7X and Avantone monitors, AKG K702, ATH-M70x, Nektar P6, Warwick, Spector Basses, Gibson Les Paul Studio & loads of other junk.


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sonicstate
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Re: Cubase 8.5.15 Hangs At Exit...

Post by sonicstate » Sun May 01, 2016 11:03 am

Cubase is writing all system preferences xml files at exit. If you make some change settings, and then Cubase crashes, you lose those settings. Also if you open a project, and cubase crashes, then your last project is not listed in "Recent projects", because Cubase was not able to write its preferences file.

I bet this is one reason for corrupted preferences thet users experience, and the need to "flush preferences". All preferences are written at Cubase exit, and if Cubase hangs on exit, preference files get half written, corrupted.....

I think Cubase should write peferences the moment you close preferences window. Or there should be a menu function "Save all preferences now". I see no good reason why Cubase waits with saving until the moment of exiting program.

It is a good practice with Cubase to first close project, then wait some time (a minute or so), and only after that close Cubase. It seems that in this way it is able to write preferences better, and it hangs less on exit in this way. It still hangs sometimes here, even if I follow this closing procedure.
Cubase Pro 8.5, Win 64bit, i7-4770K @4.3GHz, ASUS Z87-K, 16Gb, RME HDSP 9652, BCF 2000, BCR 2000, Novation Launchpad Mini, M-Audio TriggerFinger, M-Audio Axiom AIR Mini 32, Korg NanoKey, plenty outboard synths and fx, 24ch Studiomaster mixer, Yamaha NS10s, Dynaudio BM5, Samson Rubicon R8a Ribbon, etc...

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Re: Cubase 8.5.15 Hangs At Exit...

Post by ttrack » Sun May 01, 2016 11:53 am

My exit procedure is :-
Close project.
Go to task manager ( ctrl,shift,esc on windows pc)
Observe Cubase CPU usage on the processes tab.
Wait until CPU % goes to below 1 or 2% ( preferably 0%).
Quit Cubase.
This works for me 99% of the time.
Cubase 8.30,Windows 10, Asus z87 pro, i7 4770k, 16gig ram, on board graphics plus Radeon x300, TDM 4800 mixer,Genelec 8040 near field monitors, 2x19" 1x22" screens etc.

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Re: Cubase 8.5.15 Hangs At Exit...

Post by matjones » Sun May 01, 2016 11:56 am

ttrack wrote:My exit procedure is :-
Close project.
Go to task manager ( ctrl,shift,esc on windows pc)
Observe Cubase CPU usage on the processes tab.
Wait until CPU % goes to below 1 or 2% ( preferably 0%).
Quit Cubase.
This works for me 99% of the time.
Pretty much what i do these days too... i also monitor my HD usage at the same time and as you say it works pretty much all the time....
Cubase 10.0.40 Asus Z390-Plus, i9 9900 @ (3.7) 5GHz, 64GB DDR4 3000Mhz RAM, RME Multiface II PCIe, SSL Alpha Channel, UAD2 Octo/Solo/Quad, UA6176, Neve 8801/8803, Loads of plugs, WL9.5, Melodyne Studio 4, Arturia VC7, iZotope MPS, Eventide XI, Various toys, Telefunken, Neumann, AKG, Sontronics, Shure Mics, Adam A7X and Avantone monitors, AKG K702, ATH-M70x, Nektar P6, Warwick, Spector Basses, Gibson Les Paul Studio & loads of other junk.


Minds are like parachutes, they work best when they're open.

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ggc
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Re: Cubase 8.5.15 Hangs At Exit...

Post by ggc » Sun May 01, 2016 12:24 pm

Congrats on your 1000th post matjones!:) :p

P.s. Known plugs? Idk.. Not gonna speculate..I used to have it often, now its very rare that i get a crash on exit..
Try updating your ilok software and your gfx card drivers for starters..
(Also wait 1-2 secs after closing project before you close cubase)

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matjones
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Re: Cubase 8.5.15 Hangs At Exit...

Post by matjones » Sun May 01, 2016 12:54 pm

lol cheers ggc ;)

yeah all my drivers etc are up to date.... that's something i'm red hot on... but for those that aren't it's usually a good place to start you're right!
Cubase 10.0.40 Asus Z390-Plus, i9 9900 @ (3.7) 5GHz, 64GB DDR4 3000Mhz RAM, RME Multiface II PCIe, SSL Alpha Channel, UAD2 Octo/Solo/Quad, UA6176, Neve 8801/8803, Loads of plugs, WL9.5, Melodyne Studio 4, Arturia VC7, iZotope MPS, Eventide XI, Various toys, Telefunken, Neumann, AKG, Sontronics, Shure Mics, Adam A7X and Avantone monitors, AKG K702, ATH-M70x, Nektar P6, Warwick, Spector Basses, Gibson Les Paul Studio & loads of other junk.


Minds are like parachutes, they work best when they're open.

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Re: Cubase 8.5.15 Hangs At Exit...

Post by BM-TSR » Sun May 01, 2016 6:25 pm

Of corse I use the Task Manager to close down Cubase............... when needed (it doesn't hang each time).

And yes, all my drivers are up to date.

Thanks all for chiming in :)

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Re: Cubase 8.5.15 Hangs At Exit...

Post by War Geordie » Mon May 02, 2016 11:43 am

matjones wrote:lol cheers ggc ;)

yeah all my drivers etc are up to date.... that's something i'm red hot on... but for those that aren't it's usually a good place to start you're right!
I have noticed that you are using a UAD card. The latest UAD drivers 8.5 caused cubase to crash/freeze on exit every time. I have resolved this by installing driver version 6.1 and have not had one single problem. later drives might work also (?) but the latest 8.5 did not work for me at all.

PS I'm on windows 10 64 bit pro
Cubase 7.5 (64 bit), Windows 7 (64 bit), i7 Quad core 16GB ram, Wavelab 7, Mackie DXB, CC121, KRK VXT6, KRK 10s sub, Motu 2408 x 2 via PCIe 424, Motu midi express, Superior Drummer, BFD2, Addictive Drums, Studio drummer, Steven Slade Drums, UAD-2 Duo, Lexicon 224, Roland XV5080, Yamaha TG500, Darbuka, Latigo, Xphraze, NI Guitar Rig 5, Waves GRT3, Eastwest (Pianos gold/Symphonic Orchestra platinum/Goliath/Storm Drums 2/Ra/Voices of passion/Symphonic Choirs/Ministry of Rock)

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Re: Cubase 8.5.15 Hangs At Exit...

Post by matjones » Mon May 02, 2016 11:51 am

War Geordie wrote:
matjones wrote:lol cheers ggc ;)

yeah all my drivers etc are up to date.... that's something i'm red hot on... but for those that aren't it's usually a good place to start you're right!
I have noticed that you are using a UAD card. The latest UAD drivers 8.5 caused cubase to crash/freeze on exit every time. I have resolved this by installing driver version 6.1 and have not had one single problem. later drives might work also (?) but the latest 8.5 did not work for me at all.

PS I'm on windows 10 64 bit pro
I'm still using 8.2.0 driver for my UAD2 cards which seem incredibly stable, i've had problems with the UAD drivers in the past but i'm pretty sure i've identified any 'problematic' plugins on my system now.... also when updating plugins i now deliberately try to induce a crash/hang to ensure they're not going to cause issues. It's generally vst3 versions of 3rd party plugins that cause issues in my own experiences.
Cubase 10.0.40 Asus Z390-Plus, i9 9900 @ (3.7) 5GHz, 64GB DDR4 3000Mhz RAM, RME Multiface II PCIe, SSL Alpha Channel, UAD2 Octo/Solo/Quad, UA6176, Neve 8801/8803, Loads of plugs, WL9.5, Melodyne Studio 4, Arturia VC7, iZotope MPS, Eventide XI, Various toys, Telefunken, Neumann, AKG, Sontronics, Shure Mics, Adam A7X and Avantone monitors, AKG K702, ATH-M70x, Nektar P6, Warwick, Spector Basses, Gibson Les Paul Studio & loads of other junk.


Minds are like parachutes, they work best when they're open.

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Re: Cubase 8.5.15 Hangs At Exit...

Post by davaakhuudson » Wed May 25, 2016 4:49 pm

I have same problem on Cubase 8.5.15, Windows 10 64bit pro, Any solution???
Cubase 10.5 Pro , Windows 10 Pro 19H2 , i9 10920x (Running at 4600mhz), RAID 4TB SSD, 2TB NVME Drive, 24tb RAID0 Drive, 488gb RAM, Komplete Kontrol , UAD Apollo X6 , DynAudio LYD48

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Re: Cubase 8.5.15 Hangs At Exit...

Post by davaakhuudson » Mon Aug 01, 2016 1:17 pm

I my god... Nobody here from Steinberg?
still... Cubase Pro 8.5 latest versions Always Annoying me... Please fix..pleassssssss :-( . I paid u money?
- in windows 10 pro, Can't close Cubase Pro 8.5, I am always using task manager for close....
- Today, my whole day working project is broken....
Cubase 10.5 Pro , Windows 10 Pro 19H2 , i9 10920x (Running at 4600mhz), RAID 4TB SSD, 2TB NVME Drive, 24tb RAID0 Drive, 488gb RAM, Komplete Kontrol , UAD Apollo X6 , DynAudio LYD48

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Re: Cubase 8.5.15 Hangs At Exit...

Post by Prock » Mon Aug 01, 2016 1:36 pm

davaakhuudson wrote:I my god... Nobody here from Steinberg?
still... Cubase Pro 8.5 latest versions Always Annoying me... Please fix..pleassssssss :-( . I paid u money?
- in windows 10 pro, Can't close Cubase Pro 8.5, I am always using task manager for close....
- Today, my whole day working project is broken....
Sorry you are having trouble. To be honest, I can't help but maybe something in this thread can. So , check it out, if you haven't already. Lots of talk about different VSTs that might be the cause. Also, have you put in an official support request ticket? Good luck. ;)

viewtopic.php?f=226&t=81011&start=100

Regards 8-)
PRock Studio

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Re: Cubase 8.5.15 Hangs At Exit...

Post by rotong » Sat Aug 06, 2016 11:22 am

Read the next reply.
Cheers!
Last edited by rotong on Mon Aug 08, 2016 9:52 am, edited 2 times in total.

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Re: Cubase 8.5.15 Hangs At Exit...

Post by rotong » Sun Aug 07, 2016 10:03 am

Possible solutions:

1. Do you have Ableton live installed on your system? In that case you must prevent Cubase to load Ableton Live Engine.dll (rewire). The drawback is that you cannot use rewire with Ableton anymore.

2. Disable all M-Audio midi drivers. Cubase does not like them and cannot unload them at exit.

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Re: Cubase 8.5.15 Hangs At Exit...

Post by mikesimm90 » Mon Sep 19, 2016 10:22 am

Hi everybody, i had the same problem with cubase , hang on exit.

I finally found the solution for me and hope that it will help .

1 - be shure to disactive all network card (onboard and wireless)
2- be shure to disactive (no icon at windows bar) all anti-virus, or firewall like windows10firewallcontrol.

doing that solve the hang on exit, and now cubase exit fine.

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