The return of the "Wait for Video Service..." thing

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Altiverb
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The return of the "Wait for Video Service..." thing

Post by Altiverb » Wed Mar 02, 2016 3:20 pm

Hi everyone,

Fresh new install, fresh new Yosemite 10.10.5, fresh new nuendo 7.0.35 so fresh new "waiting for video service" !

My configuration :

- Mac Pro octo-core early 2009
- 8Go 1066Mhz DDR3
- System on a Samsung SSD 256Go 850 PRO
- 2 x GT120
- 1 BM intensity Pro set on 1080i50

... And a feature film of 130min (1080p25 Prores 422 Proxy) I'd like to edit with N7, but I don't feel safe with this damn problem :cry:

I'm only using the original codecs (final cut pro 7 + black magic drivers).
Everything were almost fine with N6.5.40 on OS X 10.8.5. One message per week maximum.

Do you have any clue ? Partial solution ? I've read Steinberg is working on a new video player which is a good news, but before having this new implementation, time and work won't stop.

Thanks for your help

Oswald Schwander
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Re: The return of the "Wait for Video Service..." thing

Post by Oswald Schwander » Wed Mar 02, 2016 4:31 pm

Strange. I'm on 10.10 with N7 and BM Video Hardware.....and as good as never had that message.
My Intensity went dead aktually a couple of weeks ago....but even then: A black screen, but no error message. Even this BM hardware problem didnt disturbe Nuendo.

Oswald
N10 on OSX 10.12 - Fireface 400 - BM mini monitor - Artist Control - Arturia Keylab
http://www.schwander-sounddesign.de

Altiverb
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Re: The return of the "Wait for Video Service..." thing

Post by Altiverb » Wed Mar 02, 2016 4:44 pm

Thanks Oswald for your reply.

Are you working with an intensity pro as well ? I'm considering every possibility and I'm currently wondering if it's not part of the problem...

Oswald Schwander
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Re: The return of the "Wait for Video Service..." thing

Post by Oswald Schwander » Wed Mar 02, 2016 5:33 pm

I had a Intensity in up to 2 weeks ago. Worked fine, then went dead. Now I have a BM mini monitor in. Works ok.

Oswald
N10 on OSX 10.12 - Fireface 400 - BM mini monitor - Artist Control - Arturia Keylab
http://www.schwander-sounddesign.de

Altiverb
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Re: The return of the "Wait for Video Service..." thing

Post by Altiverb » Wed Mar 02, 2016 5:56 pm

That's really odd how Nuendo can work pretty well with some workstations and mess up with others...
I'll make a try with a lower video profile (720p as for example) to see if it turns better.

Any feedbacks from other users ? Maybe some modos' advices ?

Dog and Pony
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Re: The return of the "Wait for Video Service..." thing

Post by Dog and Pony » Wed Mar 02, 2016 11:00 pm

I very recently solved this problem, perhaps my solution can help. I had Flip4Mac installed on my system and that turned out to be the culprit.

viewtopic.php?f=240&t=90760

In the meantime you could install the video engine from 7.0, that was my fix until Steinberg figured out the full problem. john.
5 systems with N8, N10, Nuage, Artist Series, Faderport 16, Windows 10, MacOSX 10.12 and many more toys.

Altiverb
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Re: The return of the "Wait for Video Service..." thing

Post by Altiverb » Sat Mar 05, 2016 12:06 pm

Thanks Dog and Pony, I'll try this next week see if it's better.

After a few tries my video doesn't seem to be the problem because when I'm working I haven't got any hang on with video service.
Apparently, It's due to a long period of inactivity. AE when I'm leaving my project opened for an hour or so without working on it.

I'll give more news if N7.0's video engine doesn't solve the problem.

Altiverb
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Re: The return of the "Wait for Video Service..." thing

Post by Altiverb » Wed Mar 09, 2016 12:13 am

I've made a few tests these last days and apparently, my problem seemed to be... My memory !

I bought 32Go this afternoon and since then, no crashes at all (I had 4 crashes per day last week).
Fact is Yosemite is really hungry concerning the RAM it needs and 8 gigs wasn't enough for the OS.

Hope it will help a few guys here.

Cheers !

EDIT : An additional parameter was involved. The intensity pro badly handles H.264 with Nuendo 7. From now on, I'm only working with Prores 422 (Proxy) and everything is fine.

EDIT 2 : And don't forget the DVCPROHDMuxer.component installed by any Apple video app (final cut, compressor, quicktime, ...).

No crashes at all since a few days. What a pleasure to work on N7 :)

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