Mac won't read disc and can't install?!

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KeithRJunior
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Mac won't read disc and can't install?!

Post by KeithRJunior »

Hello, I just bought this Cubase Elements 6 software and was really excited to install, but I put the disc in and a message popped up and said, "Disc cannot be read" or something like that.

I have have the Mac OS X operating system version 10.6.8 along with 4GB of memory left. I'm not too sure why this is happening.

Anybody have any ideas?
thanks

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curteye
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Re: Mac won't read disc and can't install?!

Post by curteye »

Aloha K,

Sounds to me like the disc is bad/scratched etc.

1-Will it even 'mount' in the Finder?

2-Even before trying to install Cubase. can you 'see' it
on the desktop or in the Sidebar?

3-Is there another 'puter availble to try?

If the answer is no to either of the above and since you 'bought' it,
send/take it back and ask for a replacement disc.

{'-'}
Last edited by curteye on Wed Nov 06, 2013 5:32 am, edited 1 time in total.
If yer gear ain't breakin down, you aint workin' much.

iMac 5K 4.2Gz 16GB
MBP 3.0Gz......16GB

Location:
On the side of a volcano in the middle of the Pacific Ocean.

KeithRJunior
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Re: Mac won't read disc and can't install?!

Post by KeithRJunior »

That what I was thinking, It's not even appearing ANYWHERE.

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curteye
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Re: Mac won't read disc and can't install?!

Post by curteye »

KeithRJunior wrote:It's not even appearing ANYWHERE.
Bummer! Back it goes.
{'-'}
If yer gear ain't breakin down, you aint workin' much.

iMac 5K 4.2Gz 16GB
MBP 3.0Gz......16GB

Location:
On the side of a volcano in the middle of the Pacific Ocean.

KeithRJunior
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Re: Mac won't read disc and can't install?!

Post by KeithRJunior »

Thanks for the tip, back it goes.
keith

Melosch
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Re: Mac won't read disc and can't install?!

Post by Melosch »

I will PM you
KeithRJunior wrote:Hello, I just bought this Cubase Elements 6 software and was really excited to install, but I put the disc in and a message popped up and said, "Disc cannot be read" or something like that.

I have have the Mac OS X operating system version 10.6.8 along with 4GB of memory left. I'm not too sure why this is happening.

Anybody have any ideas?
thanks
Cheers,

Melanie Becker
Export Channel Manager

KeithRJunior
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Re: Mac won't read disc and can't install?!

Post by KeithRJunior »

Thanks for all the replies everyone. Looks like it was the damn optical drive that needed to be replaced. We're all good and the softwares is great. Thanks everyone:D

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curteye
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Re: Mac won't read disc and can't install?!

Post by curteye »

KeithRJunior wrote:Thanks for all the replies everyone. Looks like it was the damn optical drive that needed to be replaced. We're all good and the softwares is great. Thanks everyone:D
Glad you got it sorted and a major 'mahalo' and 'thumbs up' to Melosch.
{'-'}
If yer gear ain't breakin down, you aint workin' much.

iMac 5K 4.2Gz 16GB
MBP 3.0Gz......16GB

Location:
On the side of a volcano in the middle of the Pacific Ocean.

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