suddenly latency issues with 2496

For users of legacy Steinberg Cubase software
tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

suddenly latency issues with 2496

Post by tenor4 » Fri Feb 22, 2013 2:29 am

hey guys,

this is driving nuts. I put the M audio 2496 in my system a month or so ago and everything was running smoothly set at 256 with C7 /C6 and VEP5 then suddenly cubase and VEP start fighting over the maudio driver ,cubase opens with the warning about the driver being in use. After reassigning the maudio in drive in cubase(it set back to the direct x driver) it ran fine for a while then I started hearing cracks and pops, now its unusable,notes dropping out etc.. even without VEP5.
Should I uninstall and reinstall the M-audio drivers? Is there a specific way to do it? Also the latency shown in cubase is higher than the hat's set in the sound card ,the card is set at 256ms and Cubase shows 6.78 input and 6.44 out.
Any help would be really appreciated,this is a drag.
thnx
G
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Fri Feb 22, 2013 9:17 am

I have reaper on the same machine and don;t have any clicks pops at 256ms, I also tested Cubase 6/5( Ihave C6.5 on the same machine too) and was having the same issue as with C7. Any ideas?

thnx
G
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

User avatar
sonicassault
Junior Member
Posts: 50
Joined: Fri Nov 09, 2012 9:41 am
Contact:

Re: suddenly latency issues with 2496

Post by sonicassault » Fri Feb 22, 2013 11:37 am

sometimes the m-audio driver is resetted to "full duplex driver" in cubase.. like done from ghosts hand... check this. normally this runs fine with buffer 512. make sure to deactivate windows soundthemes and to start cubase alone with no other soundapplications opened.

Best
Cubase 7.5.0 - 64bit
Windows 7 Ultimate - 64bit
Intel Core2 Quad Q9650 @ 3,0 Ghz, 8 GB RAM
RME HDSP 9632
Roland DS-7 with JBL Sub10
Novation Remote 37 SL

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Fri Feb 22, 2013 5:31 pm

Hi,
Thanks , the driver in cubase only reset to the duplex driver a couple of times, now it automatically sets to the m audio driver but now I get really bad pops ,clicks etc.
Any other ideas?

Thnx
G
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Fri Feb 22, 2013 9:14 pm

anybody know how to uninstall and reinstall the maudio drivers? Maybe they got corrupted somehow.
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

User avatar
ZeroZero
Senior Member
Posts: 1049
Joined: Sat Jan 08, 2011 10:58 pm
Contact:

Re: suddenly latency issues with 2496

Post by ZeroZero » Fri Feb 22, 2013 10:07 pm

go to device manager in control panel/system. Select Sound Video and game controllers. Go to the drivers properties tab and select uninstall.
Make usre you install the latest driver from M audio not the one on the CD. Download the driver click it.
Cubase 9, 64 bit Intel 8700k, Asus Rog Strix z390 mobo, 64 gig RAM PC, Win10, Focusrite Liquid 56 Running in Surround 5.1 British Rail sandwich circa 1967, a singing fish and an inert K9.

http://memory-alpha.org/wiki/Zero_Zero

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Sat Feb 23, 2013 3:35 am

thanks,I'll give it a try. is there any risk of screwing things up further from uninstall/reinstall of maudio drivers?
Also wondering if I should disable onboard sound in bios.

thnx
G
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Sat Feb 23, 2013 4:03 am

also wondering if I should use the uninstaller in the maudio delta folder?
thnx
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

User avatar
ZeroZero
Senior Member
Posts: 1049
Joined: Sat Jan 08, 2011 10:58 pm
Contact:

Re: suddenly latency issues with 2496

Post by ZeroZero » Sat Feb 23, 2013 3:58 pm

you can use either. After in Cubase you need to select the driver again
Cubase 9, 64 bit Intel 8700k, Asus Rog Strix z390 mobo, 64 gig RAM PC, Win10, Focusrite Liquid 56 Running in Surround 5.1 British Rail sandwich circa 1967, a singing fish and an inert K9.

http://memory-alpha.org/wiki/Zero_Zero

User avatar
Mauri
Senior Member
Posts: 1132
Joined: Thu Dec 16, 2010 3:17 am
Location: Adelaide AU
Contact:

Re: suddenly latency issues with 2496

Post by Mauri » Sat Feb 23, 2013 5:26 pm

tenor4 wrote:Also wondering if I should disable onboard sound in bios.

thnx
G
As I understand it, the onboard sounds should always be disabled, I've always done so and my setup has always worked well.

Mauri.
Cubase Pro 10.5 x64 with jBridge | WaveLab Elements 10 | i7 5930K @ 4.6GHz (stable) | ASUS X99 Pro | 32GB RAM | | W10 x64 Dual Boot on 2 SSDs plus 3 SSDs for samples and project/audio files | Fractal Design Define R5 case | Noctua NH-D15 | AMD Radeon RX 580 | Vox ToneLab SE | Mackie HR624 MKII | 2 x UAD2 Solo PCIe | RME HDSPe AIO | 2 x 24" LED monitors...

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Sun Feb 24, 2013 2:51 am

hey guys,

I disabled onboard sound in the bios,uninstalled and reinstalled the 2496 drivers with the uninstaller and trashed C7 prefs but still having bad pops .clicks and weirdness at 256ms(which worked before).Any more ideas? I unchecked asio guard in C7 as well because.

thanks,

G
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

guitartoys
New Member
Posts: 30
Joined: Sat Jul 09, 2011 10:54 pm
Contact:

Re: suddenly latency issues with 2496

Post by guitartoys » Sun Feb 24, 2013 5:41 am

Sometimes a windows update, or an update to another program either messes with the ASIO assignment, or changes the default windows sound driver.

What I tend to do is make the motherboard sound hardware the default sound for the PC. (Even though I have windows sound turned off). This way if I pull a browser up, that loads some video clip by default, I don't end up with a conflict. This way ensuring that the ASIO sound card never ends up in a conflict.

It really isnt' the M-Audio device. I suspected the same, and then found I had the same problem with a NI & Presonus interface.

I find Sony Vegas is in particular horrible about being friendly with sound devices, and I just updated that the other day, and had to do this very thing to get it working.

You may also want to look at the release when in background option.

Good luck.

Peace

Michael
MSI Pro TRX40 WiFi, Threadripper 3970x 32 Core, 64GB RAM, eVGA 2080Ti, Two Sabrent 1TB Nvme PCIe 4.0 and one INTEL 1TB 660P SERIES QLC M.2, Presonus Studio Live 16.4.2, UR28M, CC121, Presonus E8, KRK Rokit 10 sub

User avatar
Mauri
Senior Member
Posts: 1132
Joined: Thu Dec 16, 2010 3:17 am
Location: Adelaide AU
Contact:

Re: suddenly latency issues with 2496

Post by Mauri » Sun Feb 24, 2013 6:14 am

Tenor4,

Have you disabled Windows sounds?

Mauri.
Cubase Pro 10.5 x64 with jBridge | WaveLab Elements 10 | i7 5930K @ 4.6GHz (stable) | ASUS X99 Pro | 32GB RAM | | W10 x64 Dual Boot on 2 SSDs plus 3 SSDs for samples and project/audio files | Fractal Design Define R5 case | Noctua NH-D15 | AMD Radeon RX 580 | Vox ToneLab SE | Mackie HR624 MKII | 2 x UAD2 Solo PCIe | RME HDSPe AIO | 2 x 24" LED monitors...

User avatar
ZeroZero
Senior Member
Posts: 1049
Joined: Sat Jan 08, 2011 10:58 pm
Contact:

Re: suddenly latency issues with 2496

Post by ZeroZero » Sun Feb 24, 2013 9:35 am

This is a puzzle. Your machine is well specced. As a matter of housekeeping go to devices/device setup and check whats active in the audio tab - only activate what you need. Double check again that you have set the correct Asio driver. Read the latency figures and report back, they should be under 6 msec. Also use VST performance and run a track report your findings. You have not changed the samole rate have you?

I am not great at this stuff either but others should help.
Cubase 9, 64 bit Intel 8700k, Asus Rog Strix z390 mobo, 64 gig RAM PC, Win10, Focusrite Liquid 56 Running in Surround 5.1 British Rail sandwich circa 1967, a singing fish and an inert K9.

http://memory-alpha.org/wiki/Zero_Zero

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Sun Feb 24, 2013 7:08 pm

hey guys,

thanks for the help,what a PIA. Here's a PNG of what's in my Sound Video and Game controllers in Device Manager.
My Nvidia card ahs the HD Audio stuff installed,the OXygen 88 is my keyboard and the teVirtualMidi is Loopbe 30 I think.
Should I disable all of some of these or uninstall?

thanks again,
G
Attachments
sound devives.PNG
(20.48 KiB) Not downloaded yet
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

User avatar
ZeroZero
Senior Member
Posts: 1049
Joined: Sat Jan 08, 2011 10:58 pm
Contact:

Re: suddenly latency issues with 2496

Post by ZeroZero » Sun Feb 24, 2013 7:17 pm

IMOIts nothing ot do with this - the latency issue. You still have not posted what your latency is, nor the reslts of the VST performance test.
Cubase 9, 64 bit Intel 8700k, Asus Rog Strix z390 mobo, 64 gig RAM PC, Win10, Focusrite Liquid 56 Running in Surround 5.1 British Rail sandwich circa 1967, a singing fish and an inert K9.

http://memory-alpha.org/wiki/Zero_Zero

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Sun Feb 24, 2013 8:18 pm

hey,

i have the latency on m audio set to 256samples(which worked fine before). When I opened vst performance monitor in Cubase it showed between 10-20 then spiking right to the max when I get the pops.
I just ran latencymon for a minute but strangely it seems to be showing the Nvidia and Directx .I'll attach a screen shot and report. Also in the drivers section of Latencymon is lists the nvidia and Directx before the m audio.

thnx
G
Attachments
lmon screensht.PNG
(68.38 KiB) Not downloaded yet
lmon driverse.PNG
(93.66 KiB) Not downloaded yet

[The extension txt has been deactivated and can no longer be displayed.]

Last edited by tenor4 on Mon Feb 25, 2013 9:03 am, edited 1 time in total.
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Mon Feb 25, 2013 8:12 am

Also disabled the nvidia audio drivers in device manager to no avail.
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Mon Feb 25, 2013 8:58 am

And went offline and removed MSE( which was creating most of the page faults) but still no better.
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

User avatar
ZeroZero
Senior Member
Posts: 1049
Joined: Sat Jan 08, 2011 10:58 pm
Contact:

Re: suddenly latency issues with 2496

Post by ZeroZero » Mon Feb 25, 2013 8:03 pm

what is cubase stating as latency?
Cubase 9, 64 bit Intel 8700k, Asus Rog Strix z390 mobo, 64 gig RAM PC, Win10, Focusrite Liquid 56 Running in Surround 5.1 British Rail sandwich circa 1967, a singing fish and an inert K9.

http://memory-alpha.org/wiki/Zero_Zero

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Mon Feb 25, 2013 8:41 pm

Cubase shows input latency :6.780ms
Output latency:6.44 ms
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Mon Feb 25, 2013 8:42 pm

Also ran dpclat and it showed no spikes when I was getting the pops/cracks.
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Wed Feb 27, 2013 5:18 pm

hey guys,

still no luck with the pops and clicks. I also can;t access the maudio asio control panel from within C7 or from the EWQL PLAY engine to change buffer size,I have to do it from the m audio tray in the dock.
During a remote support session w steinberg yesterday they tried to switch buffer size with C7 open and it caused a blue screen crash with the IRQ conflict message,this happens every time you try to change the buffer from the m audio tray with the DAW open. I'll attach the crsh report.

any ides or help would be greatly appreciated.

thanks ,

G
Attachments

[The extension txt has been deactivated and can no longer be displayed.]

i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

User avatar
Mauri
Senior Member
Posts: 1132
Joined: Thu Dec 16, 2010 3:17 am
Location: Adelaide AU
Contact:

Re: suddenly latency issues with 2496

Post by Mauri » Wed Feb 27, 2013 7:01 pm

What happens if you right click > disable all the NVIDIA High Definition Drivers (as shown in your screen capture above) in the device manager? Those could be conflicting with M audio drivers...


Mauri.
Cubase Pro 10.5 x64 with jBridge | WaveLab Elements 10 | i7 5930K @ 4.6GHz (stable) | ASUS X99 Pro | 32GB RAM | | W10 x64 Dual Boot on 2 SSDs plus 3 SSDs for samples and project/audio files | Fractal Design Define R5 case | Noctua NH-D15 | AMD Radeon RX 580 | Vox ToneLab SE | Mackie HR624 MKII | 2 x UAD2 Solo PCIe | RME HDSPe AIO | 2 x 24" LED monitors...

tenor4
New Member
Posts: 43
Joined: Sat Sep 15, 2012 5:49 am
Contact:

Re: suddenly latency issues with 2496

Post by tenor4 » Wed Feb 27, 2013 8:17 pm

hi,
I disabled all the nvidia audio drivers in device mngr,didn't change anything.

thnx
G
i7 3820 3.6ghz ,Asrock x79 Extreme6,32G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
Cubase 6.5,Hollywood Strings Diamond,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88

Post Reply

Return to “Older Cubase versions”

Who is online

Users browsing this forum: No registered users and 6 guests