Headphones and IMAC pro

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farrokhb
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Headphones and IMAC pro

Post by farrokhb » Sun Jan 28, 2018 9:49 pm

When connecting a headphone to iMac pro, the internal speakers still appear in system preferences under sound. Cubase constantly picks up the speakers instead of headphones at max volume. Very frustrating. Apple could not help. any one with a suggestion.
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Martin.Jirsak
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Re: Headphones and IMAC pro

Post by Martin.Jirsak » Tue Jan 30, 2018 4:59 pm

Hi,

What was the Apple statement, please? From my point of view, this must by on OS (Apple) side. I cannot imagine how could Cubase act here.
Martin Jirsak
How to show notes of the chord/scale only
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farrokhb
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Re: Headphones and IMAC pro

Post by farrokhb » Tue Jan 30, 2018 7:26 pm

They are blaming Cubase.
Saying this software is responsible and want to wipe out the system which I do not want to do

Martin.Jirsak
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Re: Headphones and IMAC pro

Post by Martin.Jirsak » Tue Jan 30, 2018 9:47 pm

Are they more specific?

As far as I know (at least on my MacBook Pro), the OS decides. If Headphones is connected, it set the out as headphones. If there is none headphones Connected, the system set is as link out and switches the internal speakers on. Cubase is using only one Audio Driver.

Might be I'm wrong, but this is my existing experience.

What Cubase version do you use?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

farrokhb
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Re: Headphones and IMAC pro

Post by farrokhb » Tue Jan 30, 2018 11:55 pm

I am using Cubase 9.5 pro withe the latest updat.
You are correct. All macs behave the way you explained.
But Imac pro seems to behave different. Not too many iMac pros out there to know how the others are behaving

Martin.Jirsak
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Re: Headphones and IMAC pro

Post by Martin.Jirsak » Thu Feb 01, 2018 10:57 am

Hi,

OK, I have learned, iMac Pro really acts different here.

Steinberg is in touch with Apple.

As a workaround, you can make an Aggregate Device for now.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

farrokhb
New Member
Posts: 13
Joined: Sun Jan 28, 2018 8:06 pm
Contact:

Re: Headphones and IMAC pro

Post by farrokhb » Thu Feb 01, 2018 3:02 pm

thank you for your response

farrokhb
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Re: Headphones and IMAC pro

Post by farrokhb » Sun Feb 04, 2018 11:05 pm

I just confirmed this behavior with all iMac pros at an apple store. iMac pro is designed not to disable the speakers when a headphone is blocked in so you have both headphone and the speakers listed under system preferences, sound. This is causing Cubase to recognize two built in audios and no matter which on you pick, the sound comes out of the speakers

farrokhb
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Re: Headphones and IMAC pro

Post by farrokhb » Thu May 24, 2018 3:31 pm

no change in behavior after all cubase updates

Martin.Jirsak
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Re: Headphones and IMAC pro

Post by Martin.Jirsak » Thu May 24, 2018 9:26 pm

Hi,

Right, it also wasn't announced as a fixed issue.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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