ASIO Driver "Device Could not be Opened"

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mitchhill92
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ASIO Driver "Device Could not be Opened"

Post by mitchhill92 »

I've been using Cubase with no problems for a year and half. To my knowledge there have been no updates made to my computer, but now my driver has been switched to a generic low latency ASIO driver and when I try to switch back to the driver I've been using, Yamaha Steinberg USB ASIO, I get the error message "Device could not be opened". My driver shows up in the options in DEVICES>>DEVICE SETUP>>ASIO DRIVER dropdown, but can't connect. I've attached a screenshot. I know it is connected properly to the computer because when I play my guitar through it I hear it through the output.

What could be causing my issue? What do I need to do to switch to the Yamaha Steinberg USB ASIO Driver?
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Kit Hugo
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Re: ASIO Driver "Device Could not be Opened"

Post by Kit Hugo »

Hi, got the same exact issue!

Had to get a new harddrive for my pc. Installed the most updated driver for my sound card, and installed Cubase without problems. But when I in Cubase had to choose a device and chose "steinberg" it started installing it, and got stuck in "preparing for installation" in Windows installer and couldn't be shut down unless I rebooted the computer.

So i uninstalled the driver for my sound card and installed the driver with the CD I got along the sound card, and now I'm in the same spot as you. "Device could not be opened."

Did you manage to resolve the issue?

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balinas
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Re: ASIO Driver "Device Could not be Opened"

Post by balinas »

perhaps try a different USB port and see what happens. reboot.

Open up device manager and make sure your device is there and working. Then start Cubase. Before opening a project, look at the audio devices and make your native ASIO driver the one that is selected.
WIN 10 (1903), Intel i9 9900 5GHz, 32GB RAM, PreSonus Quantum2 through thunderbolt pcie, MCU-PRO, Yamaha Classic Motif 6, Focusrite Asa ONE, Focusrite Scarlett 18i20,

unicoil
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Re: ASIO Driver "Device Could not be Opened"

Post by unicoil »

Was there a resolution to this problem? I am attempting to get a UR22mkII working with my HP Spectre 360 laptop, and I get the same result.

unicoil
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Re: ASIO Driver "Device Could not be Opened"

Post by unicoil »

FYI, my problem was SOLVED by using a different USB cable--I had to try three different cables. The one that worked was an extra-thick one that came with my old Line6 UX2. Better ground connection? Shielded? Not sure exactly why, but it works reliably, and I am up an running.

mitchhill92
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Re: ASIO Driver "Device Could not be Opened"

Post by mitchhill92 »

I've worked with customer service for a month or so and have not found a solution. To be clear, the cable connects power to the UR22mkII because I get a blinking USB indicator on the interface, indicating that the device is connected to the computer, but not recognized. The things customer service had me check for were:

- Downloading the latest version of Cubase
- Reinstalling the driver
- Checking that USB ports are 2.0 not 3.0
- Buying a new USB cable

None of these options worked. I was instructed to install everything on a different computer and see if that works, but I don't have a computer to try it on, so I've given up at this point and hope someone is able to figure out a solution.

mitchhill92
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Re: ASIO Driver "Device Could not be Opened"

Post by mitchhill92 »

unicoil wrote:
Thu Apr 12, 2018 2:15 pm
FYI, my problem was SOLVED by using a different USB cable--I had to try three different cables. The one that worked was an extra-thick one that came with my old Line6 UX2. Better ground connection? Shielded? Not sure exactly why, but it works reliably, and I am up an running.
I tried 2 different cabled and neither worked, but both produced a blinking USB indicator light on the interface. With the 2 cables that didn't work, did your USB indicator light on the UR22mkII blink, but the third one connected with a solid indicator? Wondering if I might need to try some more different cables.

unicoil
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Re: ASIO Driver "Device Could not be Opened"

Post by unicoil »

Sorry for the delay in replying. I wasn't getting ANY lights turning on. The third one just worked. I don't have any others to try it with, sorry.

Of course, I hadn't used the thing in a month, and today when i turn it on I get the eLicenser problem (apparently as a result of a Windows 10 update). I fixed that, but trying to install the NEW USB driver update fails, and now I'm back to a non-functional UR22mkII again, even WITH the "good" USB cable.

This shouldn't be that hard.

fifthdegree
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Re: ASIO Driver "Device Could not be Opened"

Post by fifthdegree »

Problem was solved for me simply by switching USB ports. Sometimes the easiest solution is the one that works.

ekmusicstudio
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Re: ASIO Driver "Device Could not be Opened"

Post by ekmusicstudio »

i have same problem with my steinberg AXR4T, i have installed everything but when i want to switch driver to Yamaha Steinberg Thunderbolt it says Device could not be opened. ? plz can anyone help me ?

Shippo
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Re: ASIO Driver "Device Could not be Opened"

Post by Shippo »

Hello, its July 2020 and i am having this issue also. I have scoured the net and not found a proper resolution. Including all the reinstall / different cable / diff port etc..
Trying to make the most of COVID downtime but now this happens.
has worked find for over a year since i purchased the UR44 thinking that steinberg products will have NO probs talking to eachother...
but i get the same error message now suddenly for no known reason.
the only thing i did was operate my cubase 9.0 with wifi disabled in a rehearsal. And since then ...grief.
I cannot think why that would be an issue, as i have done this before.
I have tried the ASIO4ALL but it is unworkable.. latency is terrible and drops out with the screechy white noise at random moments.

Anything people...Anything... please

Note have upgraded to driver 2.03 for Windows which appears to be a March 2020 release... no joy

la_de_dah
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Re: ASIO Driver "Device Could not be Opened"

Post by la_de_dah »

Just experienced this. Somehow my yamaha steinberg usb asio driver became unlinked and gave the message 'could not be opened' when I tried to set it right. What I did that fixed this for me. Closed cubase. Turned my audio interface off. Disconnected and reconnected my audio interface usb cable. Turned my audio interface back on. Restarted my computer. Reopened cubase. Opened Devices > Device setup > VST Audio System. Reselected yamaha steinberg usb asio driver. Closed the device setup window. Opened Devices > VST Connections > Relinked my audio inputs and outputs. Back to normal now. July 2020. Hope this helps, but I may have just got lucky!

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