Cubase 9.5.50 update MAC OSX Sierra

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Renewal
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Cubase 9.5.50 update MAC OSX Sierra

Post by Renewal »

Hi,

Getting weird errors concerning e-licenser since this update and Cubase won't start up (freezes). Maintenance done, registrations all good.
Also cannot go back to 9.5.41 because that isn't downloadable anymore....

René
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Sound_Temple_Studios
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by Sound_Temple_Studios »

I would try maintainenence on e license, try another USB port for dongle and it might mean your dongle is failing. I’m on Sierra with NO elicense errors at all with 9.5,5 NOW but had these same issues when I first went to Sierra and wound up getting a new dongle. It’s good to have a back up dongle anyway.
Robert George
Sound Temple Studios
Asheville NC 28806
http://www.soundtemplestudios.com

MacPro 12 Core 3.46 ghz OSX 10.qw Cubase 10 Focusrite Rednet PCIeR Dante Sound Card

Renewal
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by Renewal »

Thanks Robert, will try that!
Imac i7-2,93Ghz/16GB/10.12.6/C10/Halion Sonic 3/Real LP-Strat-Eight/UX1

Renewal
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by Renewal »

Sound_Temple_Studios wrote:
Wed Mar 06, 2019 1:33 pm
I would try maintainenence on e license, try another USB port for dongle and it might mean your dongle is failing. I’m on Sierra with NO elicense errors at all with 9.5,5 NOW but had these same issues when I first went to Sierra and wound up getting a new dongle. It’s good to have a back up dongle anyway.
Hi Robert,

Did you transfer license from disk to the new dongle or did you go the 'zero downtime' route?

René
Imac i7-2,93Ghz/16GB/10.12.6/C10/Halion Sonic 3/Real LP-Strat-Eight/UX1

shanabit
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by shanabit »

Uninstall E licenser app, install latest one, should fix it. Also, let it do its maintenance routine after you install

Renewal
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by Renewal »

shanabit wrote:
Fri Mar 08, 2019 4:45 pm
Uninstall E licenser app, install latest one, should fix it. Also, let it do its maintenance routine after you install
Thanks. Did that before and didn't work. Did that just now and didn't work too.

René
Imac i7-2,93Ghz/16GB/10.12.6/C10/Halion Sonic 3/Real LP-Strat-Eight/UX1

shanabit
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by shanabit »

Go to , USERS/Library/Prefs and look for any pref that is e licenser related and trash it. Then open the license control center and let it do its maintenance then close and boot Cubase, if you still have the same issue you may need to trash the Cubase prefs in the same location

Renewal
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by Renewal »

shanabit wrote:
Sat Mar 09, 2019 4:03 pm
Go to , USERS/Library/Prefs and look for any pref that is e licenser related and trash it. Then open the license control center and let it do its maintenance then close and boot Cubase, if you still have the same issue you may need to trash the Cubase prefs in the same location
Thanks! Done all that but still get (fewer) errors. sometimes Cubase works fine and sometimes not. Think I'll get me a new usb licenser.
Imac i7-2,93Ghz/16GB/10.12.6/C10/Halion Sonic 3/Real LP-Strat-Eight/UX1

Renewal
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by Renewal »

New licenser did the job, works fine now! Thanks guys! :)
Imac i7-2,93Ghz/16GB/10.12.6/C10/Halion Sonic 3/Real LP-Strat-Eight/UX1

IMAWriterRobJ
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by IMAWriterRobJ »

Renewal wrote:
Wed Mar 06, 2019 11:35 am
Hi,

Getting weird errors concerning e-licenser since this update and Cubase won't start up (freezes). Maintenance done, registrations all good.
Also cannot go back to 9.5.41 because that isn't downloadable anymore....

René
Rene, exactly the same messages. Funny though, it doesn't always happen. I did as Steinberg Support suggested, updated the elicensor. Same issues after doing so, and doing a shut down and restart.
iMac 2018 I7 Quad Core 4.2 gig processor 32 gig Ram (OS 10.13.6) UA Apollo x8
www.robertjason.com

IMAWriterRobJ
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Re: Cubase 9.5.50 update MAC OSX Sierra

Post by IMAWriterRobJ »

Renewal wrote:
Wed Mar 13, 2019 7:05 pm
New licenser did the job, works fine now! Thanks guys! :)
Rene/Robert...I have a new e-licenser..ordered a couple months ago. Sorry for the next question but: How best to install insert the new one in my iMac without losing all my licenses? Does it automatically recognize them? I hoping not to go through the trash preferences shtick. my original (current) elincenser stick is probably 10+ years old, been in 3 Macs of various iterations. Tired, maybe? As mentioned, updating to the latest software didn't help.
Thanks much!
RJ
iMac 2018 I7 Quad Core 4.2 gig processor 32 gig Ram (OS 10.13.6) UA Apollo x8
www.robertjason.com

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