Cubase 9.5.30 stuck on Initializing: eLC

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noitom3
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Cubase 9.5.30 stuck on Initializing: eLC

Post by noitom3 »

I tried to reinstall windows several times, formatting completely, I tried to reinstall the eLicencer control center and cubase as administrator but keep closing after a few seconds appearing initializing: eLC.

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Martin.Jirsak »

Hi,

Make sure you have the latest eLCC installed.

Start eLCC as administrator and trigger Maintenance. Quit eLCC and try to Start Cubase.

If it didn't work, start eLCC and keep it open. Try to start Cubase while eLCC is running. Sites it work?
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by beerbong »

Another good thing to try (windows). Uninstall eLC. Then, go to Device Manager, and uninstall from there also. Then reinstall and should work.

Make sure to also unplug and replug it in at some point when windows is not doing anything else (like after fresh boot).
BB - Intel Quad/RME/Nvidia Video, RME Raydat, Win10 Home
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rumbero
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by rumbero »

I had the same problem (Win7) and returned to Cubase Pro v9.5.21. Why can't you at Steinberg just build an installer being free of such issues, like you could before? I'm used to Steinberg's flawless installations of updates for this legal and purchased "pro"-software. Is that history?
Windows 7 Ultimate, Cubase Pro versions 9.5.50 and 10.0.40, Steinberg UR22 mk2

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by happy_lele »

I am having exactly same issue, when started, Cubase showed staring page said 'initializing eLC', then nothing happened. I am using Win10 with latest update. Aslo installed latest version of eLicense, uninstalled/re-installed Cubase many times, but it all did samething. It's so frustrated!!

Anyone can help please??

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Prock »

happy_lele wrote:
Thu Jul 19, 2018 12:41 pm
I am having exactly same issue, when started, Cubase showed staring page said 'initializing eLC', then nothing happened. I am using Win10 with latest update. Aslo installed latest version of eLicense, uninstalled/re-installed Cubase many times, but it all did samething. It's so frustrated!!

Anyone can help please??
You said you installed the latest version but, did you do the rest of what Martin said to do?
Martin.Jirsak wrote:
Fri Jun 01, 2018 9:30 pm
Hi,

Make sure you have the latest eLCC installed.

Start eLCC as administrator and trigger Maintenance. Quit eLCC and try to Start Cubase.

If it didn't work, start eLCC and keep it open. Try to start Cubase while eLCC is running. Sites it work?
Regards 8-)
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Yan_Jiznev »

Have similar issue. Updated to Cubase 9.5 from Cubase 9. (windows 7-64). Cubase showed starting page, then appeared error messages: "DCOM connection to program Synsopos.exe failed. Error: Server error" and next - Error: Server RPC anavailable. I uninstalled eLicenser control center and installed the latest version (05.08.2018). Error messages disappeared. But Cubase still crashes out after words "loading GUI resourses...." And nothing after, starting page closes. The same issue with Cubase 9.5.30. The same on another computer.

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Yan_Jiznev »

In addition to my last issue report - after updating from Cubase 9 to Cubase 9.5 (win 7-64) don`t start both Cubases - 9.0.40 and 9.5 (and 9.5.30).

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Martin.Jirsak »

Yan_Jiznev wrote:
Sun Aug 05, 2018 2:44 am
Have similar issue. Updated to Cubase 9.5 from Cubase 9. (windows 7-64). Cubase showed starting page, then appeared error messages: "DCOM connection to program Synsopos.exe failed. Error: Server error" and next - Error: Server RPC anavailable. I uninstalled eLicenser control center and installed the latest version (05.08.2018). Error messages disappeared. But Cubase still crashes out after words "loading GUI resourses...." And nothing after, starting page closes. The same issue with Cubase 9.5.30. The same on another computer.
Hi,

This is eLicenser issue. Start eLCC application as an Administrator and trigger Maintenance.

If it doesn't help, follow this recommendation.
Martin Jirsak
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Yan_Jiznev »

Hi
Maintenance didn`t help. Second method I can`t apply, windows says "This program must run with DEP enabled. You cannot turn off DEP for this program" (Synsopos.exe) (Windows 7-64)

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by MRK_LAB »

I solved a similar (not the same) in this way.
viewtopic.php?f=250&t=129267
denysbiz wrote:
Thu Jan 25, 2018 12:56 pm
I installed Direct2D from Microsoft (Windows6.1-KB2670838-x64) and the problem gone.
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Yan_Jiznev »

denysbiz wrote:
Thu Jan 25, 2018 12:56 pm
I installed Direct2D from Microsoft (Windows6.1-KB2670838-x64) and the problem gone.
That works!!! thanks. issue solved.

ignatiusyuda
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by ignatiusyuda »

hello, i just install cubase and i also stuck in initializing: eLC, is there any answer for solving this problem in win 10? i already follow all instruction but it won't fix.

compositor
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by compositor »

This is happening on Windows 10 Build 1809, with Cubase 9.5.4; not enough permissions.

Martin.Jirsak
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Martin.Jirsak »

Hi,

Install and run eLCC as administrator, please.
Martin Jirsak
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crocodilesandy
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by crocodilesandy »

Hi Martin,

i have the problem.
I had to erase all my PC and reinstall Windows, Cubase 9.5 and so...
I did what you tell to do with the Administrator but nothing to do, Cubase close when "Initializing ELC"...
I dont know what to do....Frustrating i can't work...

Many thanx for any help
Sandy

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Martin.Jirsak »

Hi,

Did Cubase crash? Can you attach a crash dump, please?
Martin Jirsak
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crocodilesandy
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by crocodilesandy »

Cubase just disappear.
Where coul I find a dump ?

Im on PC / Win10

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Martin.Jirsak »

Documents/Steinberg/crash dumps folder.
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by crocodilesandy »

===================================================================
Cubase9.5.exe Version 9.5.41 Build 287 - 10.11.2018 18:06
-------------------------------------------------------------------
Timestamp is 5bcfc065 (Wed Oct 24 02:44:21 2018)
C:\Program Files\Steinberg\Cubase 9.5\Cubase9.5.exe
-------------------------------------------------------------------
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 20A4B527 01:0014A527 C:\WINDOWS\SYSTEM32\nvwgf2umx.dllBytes at CS:EIP:
48 8b 41 18 80 78 38 03 75 32 48 8b 01 ff 50 18
48 8b 45 20 c7 00 c6 00 04 00 48 85 f6 74 03 48


===================================================================
Cubase9.5.exe Version 9.5.41 Build 287 - 10.11.2018 18:12
-------------------------------------------------------------------
Timestamp is 5bcfc065 (Wed Oct 24 02:44:21 2018)
C:\Program Files\Steinberg\Cubase 9.5\Cubase9.5.exe
-------------------------------------------------------------------
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 1E5BB527 01:0014A527 C:\WINDOWS\SYSTEM32\nvwgf2umx.dllBytes at CS:EIP:
48 8b 41 18 80 78 38 03 75 32 48 8b 01 ff 50 18
48 8b 45 20 c7 00 c6 00 04 00 48 85 f6 74 03 48

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by crocodilesandy »

The thing weird is i am Administrator of my account on Win10

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Martin.Jirsak »

Hi,

I need directly the file to be able to resolve it, please.
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arnoldsfm
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by arnoldsfm »

My Cubase 9.5 won't start after installing the latest 9.5.41 update. Tried everything mentioned in the forums, installed the latest eLicenser (opened it as admin), did the Maintenance successfully, I even requested a new Activation code and tried to update to 9.5.41 again.
If I uninstall and re-install to 9.5.0 it starts and works fine

Any thoughts?

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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by Martin.Jirsak »

arnoldsfm wrote:
Sun Nov 18, 2018 7:14 pm
My Cubase 9.5 won't start after installing the latest 9.5.41 update. Tried everything mentioned in the forums, installed the latest eLicenser (opened it as admin), did the Maintenance successfully, I even requested a new Activation code and tried to update to 9.5.41 again.
If I uninstall and re-install to 9.5.0 it starts and works fine

Any thoughts?
HI,

Make sure your plug-ins are up-to-date, please.

Attach a crash dump file, please.
Martin Jirsak
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bams
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Re: Cubase 9.5.30 stuck on Initializing: eLC

Post by bams »

Hi guys,

i have same problem wil elc, but in cubase 10 now. i have doing update Direct2D from Microsoft (Windows6.1-KB2670838-x64)
but windows says the update not apllicable in my system i using Windows 7 ultimate 64

and no file dump in this folder: Documents/Steinberg/crash dumps folder.

and also already start as administrator with elc. but still not working

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