Cannot register Cubase Artitst 8.

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J1mDude
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Cannot register Cubase Artitst 8.

Post by J1mDude »

Hi There,

I'm new here and am wondering if anyone can help, I've recently purchased Cubase Artist 8 and when trying to register it I get the message - "The eLicenser assigned to this Activation Code was already registered by another user." What can I do about this? Any help would be greatly appreciated!

Many Thanks,

Jim.

marksqueezy
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Re: Cannot register Cubase Artitst 8.

Post by marksqueezy »

I heave same problem but with Cubase 8 LE Elements , you resolved this problem ?

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bluzkat
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Re: Cannot register Cubase Artitst 8.

Post by bluzkat »

You will need to contact Steinberg support, they will need to correct this for you.
Peace...
bluzkat


i7 3770, 32 GB DDR3 RAM, Win 7 Pro 64 bit, nVidia GTX 650, Cubase Pro 8.5.15, Nektar P6

giafin
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Re: Cannot register Cubase Artitst 8.

Post by giafin »

Greetings,

I have a similar problem too.

Plus: I have just received my new dongle for Artist 8 (upgrading from Cubase Elements 8). But I have been unable to register the prev. license onto the new USB-eLicenser. The USB-eLicenser does not uppear under as an additional drive (i.e., Under Disk Drives it is displayed only my C:\ & my DVD RW Drive. No USB Drive).
I have tried to contact Tech Support. But unsuccessfully.

I appreciate any help & thank you very much already.
PC: Acer-Aspire Z3-710 - 8Gb Ram; Windows 10/64bit.
DAW: Cubase Pro 10 (current); MIDI keyboard: Nektar Impact LX88.
Notation: Dorico Pro (current); Sibelius Ultimate (current).
Sample Libraries: EWQLSO; Kontakt 6; NotePerformer 3; 8Dio (Agitato & Anthology Strings Bundles); Sonokinetic (Da Capo; Maximo; Minimal); VEPro 6; DaVinci Resolve.

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Grim
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Re: Cannot register Cubase Artitst 8.

Post by Grim »

The USB-eLicenser does not uppear under as an additional drive (i.e., Under Disk Drives it is displayed only my C:\ & my DVD RW Drive. No USB Drive).
It's not a usb drive so pretty sure it wouldn't appear as a drive. Are you running the latest elicenser software version?

http://www.elicenser.net/en/home.html
i7 5820k @3.7Ghz, 16Gb, W10Pro, Cubase 9.0x, Cubase 8.5.x, Audient iD22, Zoom UAC-2, Wavelab Elements 9.x, Nektar Impact GX61

giafin
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Re: Cannot register Cubase Artitst 8.

Post by giafin »

Hi,

Thank you for your prompt reply.

Yes, I have downloaded the latest eLicenser version.

But how can I copy the old Soft-eLicenser details (for Cubase Elements 8) onto the new USB-eLicenser (for Cubase Artist 8) - as advised in the FAQ?

Cheers
PC: Acer-Aspire Z3-710 - 8Gb Ram; Windows 10/64bit.
DAW: Cubase Pro 10 (current); MIDI keyboard: Nektar Impact LX88.
Notation: Dorico Pro (current); Sibelius Ultimate (current).
Sample Libraries: EWQLSO; Kontakt 6; NotePerformer 3; 8Dio (Agitato & Anthology Strings Bundles); Sonokinetic (Da Capo; Maximo; Minimal); VEPro 6; DaVinci Resolve.

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Grim
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Re: Cannot register Cubase Artitst 8.

Post by Grim »

Instructions are here:

https://www.steinberg.net/nc/en/support ... -elicenser

If not working tell us in detail the problem.....if the elicenser doesn't show up in the licenser control panel did you try a different usb slot...or open the windows devices panel and see if it's in there.
i7 5820k @3.7Ghz, 16Gb, W10Pro, Cubase 9.0x, Cubase 8.5.x, Audient iD22, Zoom UAC-2, Wavelab Elements 9.x, Nektar Impact GX61

giafin
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Re: Cannot register Cubase Artitst 8.

Post by giafin »

Many thanks, Grim, for the link above. It was very helpful. Problem solved.

Gratefully,

Giacinto
PC: Acer-Aspire Z3-710 - 8Gb Ram; Windows 10/64bit.
DAW: Cubase Pro 10 (current); MIDI keyboard: Nektar Impact LX88.
Notation: Dorico Pro (current); Sibelius Ultimate (current).
Sample Libraries: EWQLSO; Kontakt 6; NotePerformer 3; 8Dio (Agitato & Anthology Strings Bundles); Sonokinetic (Da Capo; Maximo; Minimal); VEPro 6; DaVinci Resolve.

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