Hot to use UR22c with Mac / FL Studio / Logic X Pro

This section is about Steinberg's UR-C audio interfaces product range
Post Reply
LeXXt
New Member
Posts: 8
Joined: Tue Oct 29, 2019 6:14 pm
Contact:

Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by LeXXt » Mon Dec 23, 2019 12:55 pm

A few days ago, I bought my first Mac (mini2018).

When I installed the soundcard drivers (ur22c) for Catalina, everything seemed to work fine, I could even select the soundcard with FL Studio.

After I installed some other software(maybe logic x), the card stopped working, no matter, if I opened logic or FL Studio.

I made a complete clean reinstall of Mac OS catalina only to find out, that after heaving reinstalled the soundcard drivers and FL, the mistake still is here („could not load core audio“)

It does not play any role, if I chose UsB 2.o or 3.1 within the yamaha driver.

My soundcard is working fine on windows 10 / dell laptop, but I would like to produce on Mac.

Does anyone have any idea?

What could I do?

LeXXt
New Member
Posts: 8
Joined: Tue Oct 29, 2019 6:14 pm
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by LeXXt » Mon Dec 23, 2019 11:20 pm

I found out, that as soon, as I install the Yamaha USB driver (the newest or the one before), my soundcart UR22C will stop working in combination with a daw.
When I uninstall the driver again, it seems to be still recognized and it works with my DAWs.

So I will leave it without heaving installed the USB driver, until I have found a solution.

I am open for your opinion ....

sjmusso1
New Member
Posts: 6
Joined: Sat Dec 10, 2016 12:14 am
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by sjmusso1 » Tue Dec 24, 2019 7:34 pm

The issue is that it also doesn't work with Cubase. As soon as you launch Cubase, it must also launch the USB driver. This causes the the audio interface to not work anymore (I'm using a UR44c). Maybe I should also try and delete the USB driver and see if that works. I did report this to Steinberg support. Hopefully will be fixed very soon. Works fine on my PC, just not my Mac with the latest Catalina version. SJ

LeXXt
New Member
Posts: 8
Joined: Tue Oct 29, 2019 6:14 pm
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by LeXXt » Tue Dec 24, 2019 11:03 pm

You can uninstall the USB driver with the uninstall-routine in the original pkg.

I have no "benchmark" though, in order to test how powerful this "set-up" is (meaning: with not heaving installed the driver).

It could affect latency (there was a significant / detectable latency I could feel, when using my midi piano) and also sound quality.
Why does one need the proprietary driver in the first place, if it runs better without any driver on mac?

It is a little bit complicated.
Things are easier on ipad and (for the moment) on Win 10.
But I thought, this soundcard would also work on a mac, heaving the proprietary diver installed.
I don't use cubase.
To be honest, this resembles a little bit the bad experiences I made with the support of steinberg / cubase.
You should assume, that a 150€ device has a working driver for the newest mac catalina, but it doesn't.
You can wait for your reply for a long time, I guess.

sjmusso1
New Member
Posts: 6
Joined: Sat Dec 10, 2016 12:14 am
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by sjmusso1 » Wed Dec 25, 2019 4:21 pm

Steinberg support had 2 different people call me to go through the issue. It was then escalated to Germany. Very responsive so far. SJ

User avatar
Ed Doll
Site Admin
Posts: 1177
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by Ed Doll » Mon Dec 30, 2019 3:23 pm

Please have a look at this article https://helpcenter.steinberg.de/hc/en-u ... n-Hardware

A more general approach can be found in the article by Apple:
https://developer.apple.com/library/arc ... index.html

It is important to know that the option to change the setting disappears 30 minutes into the session so a reboot might be needed to allow you to change the setting.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

sjmusso1
New Member
Posts: 6
Joined: Sat Dec 10, 2016 12:14 am
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by sjmusso1 » Thu Jan 02, 2020 7:42 pm

This was fixed for me with the newly released USB driver. But great hint about looking at that option. Didn't know it disappeared after 30 minutes! Thanks.

LeXXt
New Member
Posts: 8
Joined: Tue Oct 29, 2019 6:14 pm
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by LeXXt » Fri Jan 03, 2020 6:41 am

This option does not appear, even after I wait 30 minutes and even if I reboot.
The driver is loaded properly, when installed and I can playback video with sound etc. and also change the USB mode to 2.0 etc.
Only when I open a DAW, the connection is lost.
So I assume, it does not concern the security issue mentioned above.

User avatar
Ed Doll
Site Admin
Posts: 1177
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by Ed Doll » Tue Jan 14, 2020 8:22 am

LeXXt, if you have a look at your system report (about this Mac) under Software -> Disabled Software, is the Yamaha Steinberg USB driver still listed there?
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

LeXXt
New Member
Posts: 8
Joined: Tue Oct 29, 2019 6:14 pm
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by LeXXt » Tue Jan 14, 2020 8:04 pm

I can only read there "no informaion was found".

User avatar
Ed Doll
Site Admin
Posts: 1177
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Hot to use UR22c with Mac / FL Studio / Logic X Pro

Post by Ed Doll » Thu Jan 16, 2020 8:12 am

LeXXt, would it be possible to sent me a system report file (.spx) that's been saved while the driver is installed and the UR22C is connected? A private message will do.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

Post Reply

Return to “Steinberg UR-C Series”

Who is online

Users browsing this forum: No registered users and 1 guest