Device dropping connection intermittently causing dropouts

This section is about Steinberg's UR-C audio interfaces product range
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HSHTRNT
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Device dropping connection intermittently causing dropouts

Post by HSHTRNT » Mon Nov 04, 2019 1:24 am

If you came here to point me to https://helpcenter.steinberg.de/hc/en-u ... Gen-1-mode I have already been through those steps multiple times using the following ports/devices.

Inateck USB3 expansion card
ASmedia 3.1 Hub
Intel USB Hub

Tried these with a variety of cables and configurations. Contacting support tomorrow, but wondered if anyone else encountered these issues and found a solution? My power settings are all configured in both the device manager as well as power settings relating to Windows 10 performance.

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Computer Specs:
Board Asus Z370-E
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3201 Mhz, 6 Core(s), 6 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
Hardrive 1tb Intel NVME Drive
OS Name: Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
BIOS Version/Date American Megatrends Inc. 2401, 7/12/2019
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