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Upgrade from Elements to Artist - License question

Posted: Fri Nov 22, 2019 8:26 am
by samplehead
Hi,

Last week I purchased an upgraded from Elements to Artist.

When looking at my current licenses, I can still see my old Element license so my question is if I still can reactivate and use
Element on another computer?

Thanks
/Jugge

Re: Upgrade from Elements to Artist - License question

Posted: Fri Nov 22, 2019 8:52 am
by svennilenni
samplehead wrote:
Fri Nov 22, 2019 8:26 am
Hi,

Last week I purchased an upgraded from Elements to Artist.

When looking at my current licenses, I can still see my old Element license so my question is if I still can reactivate and use
Element on another computer?

Thanks
/Jugge
If you still see the elements license, you certainly haven´t activated your Artist version yet, since that overwrites the Elements license.

Re: Upgrade from Elements to Artist - License question

Posted: Fri Nov 22, 2019 10:11 am
by samplehead
Both Products are activated according to the "my products" page (see below)

Cubase Artist 10.5
Activation status:Product activated on 13/11/2019

Cubase Elements 10
Activation status:Product activated on 08/05/2019

Thanks
/Jugge

Re: Upgrade from Elements to Artist - License question

Posted: Fri Nov 22, 2019 10:13 am
by svennilenni
samplehead wrote:
Fri Nov 22, 2019 10:11 am
Both Products are activated according to the "my products" page (see below)

Cubase Artist 10.5
Activation status:Product activated on 13/11/2019

Cubase Elements 10
Activation status:Product activated on 08/05/2019

Thanks
/Jugge
That is on your mySteinberg account, I guess..?
The active license in the eLicenser control center is what counts.

Re: Upgrade from Elements to Artist - License question

Posted: Fri Nov 22, 2019 10:21 am
by samplehead
I can see now that the purchase was actually an upgrade from Ai to Artist and not from Elements to Artist.

I got two AI license when I bought some Yamaha equipment before, so then it will make sense I guess.

Thanks
/Jugge

Re: Upgrade from Elements to Artist - License question

Posted: Fri Nov 22, 2019 2:20 pm
by jaslan
So then yes, if you still have a separate Elements license, then you can re-activate it on another computer.