CUBASE 10.5 LICENSE EXPIRED ERROR

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benni187
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CUBASE 10.5 LICENSE EXPIRED ERROR

Post by benni187 » Tue Nov 19, 2019 6:00 pm

Hi all,

I downloaded my "free update" to 10.5 after being validated by the appropriate time ( i activated cubase 10 after the 16th Oct).

Now i get this error when running it: "Your Cubase Pro 10 time-limited license has expired. You cannot use it any lonfer" .

Was this just a limited license "try out" ? Was under the impression that i qualified for a full version.. bummed!

Can anybody help?

Martin.Jirsak
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Re: CUBASE 10.5 LICENSE EXPIRED ERROR

Post by Martin.Jirsak » Wed Nov 20, 2019 11:02 am

Hi and welcome,

Is your Cubase 10 (10.5) activated properly?

Can you attach a screenshot from eLCC application, please (make sure all Soft-eLicenser, USB-eLicenser and license numbers are blurred, please)?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

benni187
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Re: CUBASE 10.5 LICENSE EXPIRED ERROR

Post by benni187 » Wed Nov 20, 2019 11:26 pm

Hey Martin.Jirsak ,

Thx for your reply!

I have activated Cubase 10 when i purchased it, got sent an activation code via email.

I didnt receive a new activation code for 10.5, was i meant to?

I have attached a screen shot of my eLCC app .

Looking forward to your response.
Attachments
eLCC safe.png
(136.28 KiB) Not downloaded yet

Martin.Jirsak
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Re: CUBASE 10.5 LICENSE EXPIRED ERROR

Post by Martin.Jirsak » Thu Nov 21, 2019 2:03 am

Hi,

Please follow this article to verify your Grace Period validity and get the license is it's valid.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

benni187
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Posts: 3
Joined: Tue Nov 19, 2019 5:49 pm
Contact:

Re: CUBASE 10.5 LICENSE EXPIRED ERROR

Post by benni187 » Thu Nov 21, 2019 6:37 pm

thx Martin,

looks like its sorted!

All i needed to do was run the maintenance function and it updated my license from 10 to 10.5.

It says "Application-Instances: 7 " What does this mean?

Martin.Jirsak
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Re: CUBASE 10.5 LICENSE EXPIRED ERROR

Post by Martin.Jirsak » Fri Nov 22, 2019 11:26 am

Hi,

You can ignore the number. It's just an information how many protected code is running at the time.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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