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Important | Music Studio on iPhone using iOS 13

Posted: Thu Sep 26, 2019 3:35 pm
by Music Studio Support
Dear all,

We have identified issues on iPhone Plus, Max, X and newer models, and do not recommend purchasing the app until the issue has been addressed for these devices. We are very sorry for your incoveniences.

Best wishes,
Music Studio Support

Update: The update to version 2.11 resolves this issue:
viewtopic.php?f=280&t=198247

Re: Important | Music Studio on iPhone using iOS 13

Posted: Thu Sep 26, 2019 7:21 pm
by c1luckydog
Please fix.

Re: Important | Music Studio on iPhone using iOS 13

Posted: Fri Sep 27, 2019 3:08 pm
by Flyflyfly
But I didn’t just purchase the app been using it for a year plus ....now what I can’t use the damn app anymore .. can’t get to my recordings ...*flower* just lost???thats what your telling ..the app is useless now that what your saying ????

Re: Important | Music Studio on iPhone using iOS 13

Posted: Tue Oct 01, 2019 5:47 pm
by Varvic
]I have
IOS 13.1.2
Iphone xs max
Your product don’t work correctly
I bought full commercial version and i want that your program work correctly!!!
Please destroy this problem!!!

Re: Important | Music Studio on iPhone using iOS 13

Posted: Sat Oct 05, 2019 7:41 pm
by JonFlair
Dear Support Team,
Please understand that most (if not all) people reading this post already have music studio installed. Kindly provide status of an update or fix.

Thanks

Re: Important | Music Studio on iPhone using iOS 13

Posted: Sat Oct 05, 2019 9:51 pm
by Midisound
Hi

I have been an MS user for many years.

I have tried other programs, but frankly none, in my opinion, gives me more satisfaction than this, since I only use an ipad to make music. It allows me to focus only on the musical composition, and occasionally I use it on an iPhone 7plus that presents problems with ios 13.

It is a bit desperate that you do not indicate if the problem is going to be solved or have made other decisions about the future of this magnificent app.

I ask you, please indicate what the future steps will be. and I leave here some questions:

What will happen with this bug?

What happens with the new ipad update for ios?

What will happen with the new ios system exclusive to ipad?

I will thank you for resolving our concerns as soon as possible.

Re: Important | Music Studio on iPhone using iOS 13

Posted: Tue Oct 08, 2019 10:38 am
by YearsOfPain
Has anybody tried reinstalling an old iOS on their iPhone?
I’m in the same boat and cannot access 18 months of music making and sample collection etc!
I’ve read that it’s possible to uninstall the new iOS update and reinstall an older version but I’m worried it may wipe existing app info?

Re: Important | Music Studio on iPhone using iOS 13

Posted: Tue Oct 08, 2019 11:30 pm
by Midisound
Hi.

I can not recommend anything. I have resigned myself to work only with my mini ipad 2. There is a new ios version for my device and I dare not install it. I asked in this post, but nobody has answered me. But I think that if you have a copy in icloud, you should not have problems if it was made before the update and has not been made since then. In these months you have not made a copy on itunes either?

Re: Important | Music Studio on iPhone using iOS 13

Posted: Wed Oct 09, 2019 7:24 pm
by FireFox
Hello. Long time User of Music Studio since 2011/2012.

Same Issue here. The main Problem does seem to be iOS 13, As Music Studio worked perfectly on My iPhone 6 Plus and iPhone X Max. Once I had Updated, The Application now opens In a very distorted Interface as I am sure many of Us are aware of by now. The Play, Record, Pause Buttons are hovering over an extremely enlarged Keyboard and cannot be Interacted with. The Tabs for Keyboard, Instrument, Track etc. are forced to the upper left of the Screen and also are unable to be Interacted with.

I can only wonder how much Change that iOS 13 has done to the System that could result In such a drastic Issue to appear. Hope that We can get an ETA on when a Patch may become available. Really need to get back to using the App for My Music as I chart out all My Tracks on There. :)

Thanks!

Re: Important | Music Studio on iPhone using iOS 13

Posted: Fri Oct 11, 2019 10:16 am
by Poprockz28
Not only iphone X to the 11, Also all iphones that have available ios 13, PLEASE FIX THIS AS SOON AS POSSIBLE! We need a fix to the app, the interface is screwed up and everything is a mess! FIX IT PLEEEEEEASE!

Re: Important | Music Studio on iPhone using iOS 13

Posted: Wed Oct 16, 2019 6:37 pm
by Poprockz28
I demand a refund if the issue isn’t fixed

Re: Important | Music Studio on iPhone using iOS 13

Posted: Tue Oct 22, 2019 8:14 pm
by tdgreen
I trusted this app with 5+ years of my music work, now I am not able to have access to any of it, this really ruins my spirit, an This is holding me up on my music business. I am definitely losing sleep over this, I pray they get this resolved as soon as possible

Re: Important | Music Studio on iPhone using iOS 13

Posted: Sat Oct 26, 2019 2:14 am
by brainwashearner
i've downloaded every competing midi/recording/daw app since i lost access to music studio and there are much more popular apps that cost much more money and they are just absolute garbage in comparison, definitely have ceased holding my breath but hope there is news soon i'm sad af

Re: Important | Music Studio on iPhone using iOS 13

Posted: Wed Nov 06, 2019 11:31 pm
by FireFox
I found out that If You are able to Open a MIDI File In Music Studio using Discord [As an Example, Sending It to a Private Server of Yours via PC then Downloading It via the Discord Mobile App], It will Open up Music Studio on the Projects Tab. From there, You should have Access to Your Files. If You press the black Area on the left Side of the Screen just above Music Studio, You will be able to Move through each Tab. Just Try not to end up on the Keyboard Tab [Far left] as Navigating back to the other Tabs will be much harder. You should be able to now Access each Tab. I can Post Images, If It helps.

Is there any ETA on a potential Patch? Been Waiting for over a Month.. I do Understand that these Things take Time. I just hope We can All get a bit of Reassurance.

Thank You.

Re: Important | Music Studio on iPhone using iOS 13

Posted: Thu Nov 07, 2019 1:50 am
by ultrakot
I opened Music Studio after a long interval.
As I tried to import SMF from email, the screen of the app looked a bit strange on iPhone Xs MAX(iOS13) and was not working.
I remember it was working well last month...

Since I misunderstood that my operation to import SMF was wrong, I re-installed this app (despite it may lead to the loss of some files).
But nothing was improved from the situation before.

Should I understand that this is the problem described here?
How long should I wait until this bug is fixed?

Re: Important | Music Studio on iPhone using iOS 13

Posted: Mon Nov 25, 2019 5:50 am
by gbrettell
Yes ... please fix!!
I am an existing owner along with the in-app purchases ... very disappointed that the app is not updated and compliant

Can you express your intent to address the problems along with your intentions to fix and a timeline please?

Re: Important | Music Studio on iPhone using iOS 13

Posted: Mon Dec 02, 2019 1:33 pm
by BiancaNeve
Hey guys, Korg have fixed their IOS 13 problems. Time you did too.

Re: Important | Music Studio on iPhone using iOS 13

Posted: Fri Dec 06, 2019 12:54 am
by GuitarFondler
Honestly this app used to keep me sane on my 2 hour commute to work. Pleeeeeaaaase fix this. If you’ve identified the problem, just help us all out and fix it or employ someone who can.

Cheers

Re: Important | Music Studio on iPhone using iOS 13

Posted: Thu Dec 26, 2019 11:20 am
by ELew
I have had this app for years and it is now unusable! - are you going to refund everyone who now can’t use it as you are apparently ignoring complaints and seem to not even be attempting to fix the problems on IOS for iPhone plus!!

Re: Important | Music Studio on iPhone using iOS 13

Posted: Thu Feb 06, 2020 8:18 am
by Leer
Music Studio Support wrote:
Thu Sep 26, 2019 3:35 pm
Dear all,

We have identified issues on iPhone Plus, Max, X and newer models, and do not recommend purchasing the app until the issue has been addressed for these devices. We are very sorry for your incoveniences.

Best wishes,
Music Studio Support

Hi it’s posible to become the money back? Id dosent Work on my device. ? Thx

Re: Important | Music Studio on iPhone using iOS 13

Posted: Tue Feb 18, 2020 8:10 am
by Dragonfly1803
Just an update to confirm that updating iOS to 13.3.1 does NOT rectify the issues described. Music Studio is still unusable in my iPhone X. Please could we at least have a statement as to an ETA on a fix for this.

Thanks

Re: Important | Music Studio on iPhone using iOS 13

Posted: Sat Feb 22, 2020 7:53 am
by JonFlair
I’m guessing there is a lot of finger pointing between Apple and Steinberg as to whom is responsible for this massive blunder or we’ve been completely abandoned. Now that Cubasis 3 is released, maybe there’ll be more time to address music studio issues. C3 is a completely new app re-worked from the ground up and not as an update to cubasis 2 (which C2 users are also charged $50 for it...shame) and is loaded with many user requests. Since September of last year, MS users have had just ONE request which is to merely have music studio work on their phones. It’s a real shame not getting any reply from the team because posts on the cubasis forums are replied to promptly from an employee. It’s a shame to read how many users aren’t only requesting but BEGGING to get MS fixed for fear of loosing their work, sanity and peace of mind. Even if the team lied and said they were currently looking into the situation, it would be a hell of a lot better than being ghosted. I wanted to address this reply to the music studio team but they’re not going to read it...or they will read and won’t reply. Shame. I feel that I will go into an obscenity laced rant so I’ll be a gentleman and end it here. It’s more than what steinberg deserves. On the off-chance the someone at steinberg reads this, please step up, own it and give us the status of your little MS vacation.

Jon

Re: Important | Music Studio on iPhone using iOS 13

Posted: Thu Feb 27, 2020 7:53 am
by JonFlair
Unfortunately, due to the lack of response, I felt compelled to address this issue to Lars at steinberg on the cubasis 3 forum. All members please feel free to go to and reply at will on the cubasis 3 forum on the Music Studio/Cubasis Update post where I think this would get more attention.

Re: Important | Music Studio on iPhone using iOS 13

Posted: Fri Feb 28, 2020 5:59 am
by JonFlair
For some odd reason the post was bounced back to this forum under Music Studio/Cubasis Update.

Re: Important | Music Studio on iPhone using iOS 13

Posted: Wed Jun 10, 2020 8:03 am
by Victor23Carlet
Hi;

When the problem with IPhone 6s Plus an others should be fixed?

I bought Music Studio for and I can use it.

Please, tell us something about it.

Thanks un advanced