Elicenser activation issue

Use this forum for an overview of issues and to report new ones.
Post Reply
simthembile
Junior Member
Posts: 125
Joined: Fri Apr 07, 2017 1:27 am
Contact:

Elicenser activation issue

Post by simthembile »

My laptop wasn't working right yesterday, so I had to reset the Windows and it cleared everything. I had my Cubase elements soft elicenser in it.. . Now i want to activate my physical USB Dongle for the Artist upgrade I bought last sale. It doesn't find any information. How do I solve this? Is there any way I can do this easy? Because I don't have any elicenser information on my PC now. I want to register my USB Dongle and activate it so I can get Grace period to Artist 10.

Martin.Jirsak
Forum Elder
Posts: 23629
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Elicenser activation issue

Post by Martin.Jirsak »

Hi,

Does Reactivation help?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

strataxe
New Member
Posts: 2
Joined: Sun Nov 18, 2018 3:31 pm
Contact:

Re: Elicenser activation issue

Post by strataxe »

Hello.
Have you solved this yet? If not, try the following steps:

1 - Open eLicenser Control Center
2 - Click on Register
3 - Click on xxxxxxxxx - xxxxxxxxx (Soft-eLicenser)
4 - Click on Copy serial number
5 - Open your internet browser and Login in to your Sternberg account
6 - In my products page, click on eLicensers
7 - Click on Reactivate
8 - Right Click, in the pop up window click on Paste

If it all goes well, a new license will be transferred to your eLicenser Control Center, and, you can then proceed with the activation of the new software.

Post Reply

Return to “Issues”

Who is online

Users browsing this forum: No registered users and 3 guests