Cubase 9.5 periodically crashes.

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Undermathic
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Cubase 9.5 periodically crashes.

Post by Undermathic »

(Sorry for my english).

Hi.
I have a strange problem in recent days.
My Cubase regularly stops working. Usually the entire computer is suspended, it takes two, three minutes and then everything goes back to normal.
But after a moment the same situation. Sometimes it is totally crash.
During error the program is still playing, but I can not even move my mouse. Sometimes I see some error message from Cubase (in each case about a different plugin), but usually nothing.
I installed the latest version of Cubase, but nothing changes.
I have .dmp file from one crash. File in attachment.
Can you suggest what can it be?

(I have Windows 7 64 bit and Presonus 16.4.2. I hope the details data about computer are in .dmp file).

Maciej
Attachments
Cubase 9.5.30.192 64bit 2018.11.12 18.23.dmp
(973.63 KiB) Downloaded 35 times

Martin.Jirsak
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Re: Cubase 9.5 periodically crashes.

Post by Martin.Jirsak »

Hi,

Could you please update to Cubase 9.5.41. If it still crashes, send a new dmp file, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Undermathic
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Joined: Wed Nov 01, 2017 5:02 pm
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Re: Cubase 9.5 periodically crashes.

Post by Undermathic »

Thanks for the answer.
As I wrote I installed yesterday Cubase Pro 9.5.41 and still the same situation.
New .dmp file it may not be easy because most crashes is without any system messages.
But I will try :)

Martin.Jirsak
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Joined: Sun Mar 20, 2011 3:52 pm
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Re: Cubase 9.5 periodically crashes.

Post by Martin.Jirsak »

Could you try in Cubase Safe Start Mode, please?

Reported to Steinberg (CAN-19274).
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

omegarecords
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Re: Cubase 9.5 periodically crashes.

Post by omegarecords »

I am running Windows 10 Pro. 64 bit Cubase 9.5 (Latest release) Every so ofter Cubase crashes just dumps me into windows, no warning, no messages.

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