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Cubase 9.5.10 won't import video

Posted: Tue Jan 30, 2018 5:36 pm
by keyxmusic
As stated above, I m having diffculty with importing any type of video file to 9.5.10. Cubase doesn't give me any error notice, it just doesn't do anything after I import. I've tried both drag and drop and File-> Import.

Re: Cubase 9.5.10 won't import video

Posted: Wed Jan 31, 2018 10:51 pm
by Martin.Jirsak
Hi,

What video format and video codec do you use, please?

Re: Cubase 9.5.10 won't import video

Posted: Thu Feb 01, 2018 4:18 am
by keyxmusic
Hi Martin, I remember trying .mp4 and .mov files. Everything I tried works with 8.5, however

Re: Cubase 9.5.10 won't import video

Posted: Thu Feb 01, 2018 7:10 am
by Martin.Jirsak
Hi,

Which codec is used, please?

Re: Cubase 9.5.10 won't import video

Posted: Thu Feb 01, 2018 4:36 pm
by keyxmusic
ah, I see. Took me a while to find out about that info, but here it is:
https://ibb.co/mEFER6
https://ibb.co/bCdqzR

Re: Cubase 9.5.10 won't import video

Posted: Thu Feb 01, 2018 4:54 pm
by Vadim Kupriyanov
what version of OS are you using? I have same problem only because attempt to use C9.5.1 on book with OSX 10.9.5, but OS X 10.11 is minimal required

Re: Cubase 9.5.10 won't import video

Posted: Thu Feb 01, 2018 10:12 pm
by keyxmusic
I'm on Windows 7 Professional if that helps

Re: Cubase 9.5.10 won't import video

Posted: Fri Feb 02, 2018 1:43 pm
by leonardm
As you may know, since version 9, Quicktime is not used anymore and a new video engine is now fully integrated in Cubase.
My guess for your codec 1 is the framerate : "56.760121" that is not supported.
For codec 2, I don't know...

Re: Cubase 9.5.10 won't import video

Posted: Mon Feb 05, 2018 7:32 pm
by JFR
keyxmusic wrote:
Tue Jan 30, 2018 5:36 pm
As stated above, I m having diffculty with importing any type of video file to 9.5.10. Cubase doesn't give me any error notice, it just doesn't do anything after I import. I've tried both drag and drop and File-> Import.
Hi i had this problem just convert the video to the right encoder H-264 instead of MPEG 4
JFR

Re: Cubase 9.5.10 won't import video

Posted: Mon Feb 05, 2018 7:58 pm
by christiansol
Importing Video works here, but Audio is out of sync. The intro of the audio loop once, before continuing. This is not a problem in Cubase 9. Only 9.5. I have both still installed. Windows 10 Pro 64 bit

Re: Cubase 9.5.10 won't import video

Posted: Sun Aug 12, 2018 8:54 am
by jesse247
I cant get it working cubase 9.5 windows 7
I've tried .avi .wmv files so far. They are converted from utube using an online converter is this the problem? wrong codec?

Re: Cubase 9.5.10 won't import video

Posted: Sun Aug 12, 2018 9:26 am
by Martin.Jirsak
Hi,

What codec is it, please? You wrote just the file format.

Re: Cubase 9.5.10 won't import video

Posted: Fri Oct 19, 2018 4:05 pm
by locrian777
Martin, you never answered the question. You only stated what video format and video codec without your reason and examples even though there was no problem with cubase 8.5 and 9.0. Do you have an explanation?

Answer, please?

Re: Cubase 9.5.10 won't import video

Posted: Fri Oct 19, 2018 6:23 pm
by Martin.Jirsak
Hi,

I'm waiting for your answers. Once I know the codec and the application where did you Export the video, then I can investigate more and bring you more info.

Re: Cubase 9.5.10 won't import video

Posted: Fri Oct 19, 2018 8:40 pm
by esaporski
I'm having the same issue, cannot import video files into project. I'm using Cubase Pro 9.5.30 on macOS Sierra (10.12.6).
When I try to import the video, it does nothing, gives zero feedback and won't import anything.

Tried the following formats/codecs:
- .mp4 (H.264)
- .mp4 (H.265)
- .mp4 (MPEG-4)
- .mkv (H.264)
- .mkv (H.265)
- .mkv (MPEG-4)
- .mkv (VP9)
- .mov (Lavc57.89.100 libx264)

Tried different converters (Handbrake and online converters), different FPS rates (10, 23.976, 24, 29.97, 30).
I don't know what to do anymore. Cubase just won't import ANY kind of video file.

Re: Cubase 9.5.10 won't import video

Posted: Sun Oct 21, 2018 7:52 pm
by Jockari
I contacted support and the answer was:
<<The "Replace audio through video" function is a technology offered by QuickTime
It is not yet included in the new Cubase and the new Nuendo
Developers are working on this feature to integrate it with the new video engine.>>
I hope they resolve the issue quickly .sorry for my English!

Re: Cubase 9.5.10 won't import video

Posted: Wed Oct 24, 2018 6:03 am
by esaporski
Jockari wrote:
Sun Oct 21, 2018 7:52 pm
I contacted support and the answer was:
<<The "Replace audio through video" function is a technology offered by QuickTime
It is not yet included in the new Cubase and the new Nuendo
Developers are working on this feature to integrate it with the new video engine.>>
I hope they resolve the issue quickly .sorry for my English!
So that means I cannot import ANY video file until they release that feature?
I don't know what "Replace audio through video" means, but I don't think we're talking about the same thing.

Did anybody find a solution yet?

Re: Cubase 9.5.10 won't import video

Posted: Wed Oct 24, 2018 6:33 am
by Martin.Jirsak
Hi,

No video import and Replace Audio in Video File are two totally independent features. You should be able to import supported videos.

Re: Cubase 9.5.10 won't import video

Posted: Thu Oct 25, 2018 8:05 pm
by esaporski
I just tried reinstalling Cubase using this guide but still can't import any videos.

Anyone?

Re: Cubase 9.5.10 won't import video

Posted: Thu Oct 25, 2018 10:36 pm
by esaporski
I'm temporarily using VidPlayVST. It works well enough so I can continue working on my project.

It has been a PITA working with video on Cubase since forever (I started using Cubase on version 5 or 6). I thought they'd have improved that by now, but I think I was wrong.

Re: Cubase 9.5.10 won't import video

Posted: Mon Dec 02, 2019 8:59 pm
by Lid555
Is video working in Cubase 10? This seems a long time without video support for Cubase 9.5... hard to believe

Re: Cubase 9.5.10 won't import video

Posted: Tue Dec 03, 2019 1:13 am
by Martin.Jirsak
Hi,

The question is, what do you mean by "Is video working in Cubase 10?" In Cubase 10 you can import video. Since Cubase 10.5 you can even export (render) it out.

Re: Cubase 9.5.10 won't import video

Posted: Tue Dec 03, 2019 7:23 am
by Lid555
Well good that it's working in Cubase 10. I have Cubase 9.5, and I'm frustrated that I can't import a video recorded by Quicktime, though the manual says a ".mov" file should work.

Re: Cubase 9.5.10 won't import video

Posted: Tue Dec 03, 2019 11:09 am
by Martin.Jirsak
Hi,

You were asking to Cubase 10, so I replied to it...

I have just checked Cubase history and that's right, the new video engine has been implemented in Cubase 9.5. So you should be able to import a video (supported formats) into Cubase 9.5. In any case, I would recommend to go thru the supported formats table and I would also recommend to update to the latest Cubase 9.5.50.

Re: Cubase 9.5.10 won't import video

Posted: Tue Dec 03, 2019 6:18 pm
by Lid555
Thanks for the resources Martin, yes that did it!

The problem was I was using Max/Jitter to create the videos, which were creating videos with a variable frame rate. Cubase doesn't support variable frame rates. So I used Handbrake to convert the variable frame rate to a constant frame rate, and... it works! Thanks again.