Can't install Elements 9

Use this forum for an overview of issues and to report new ones.
Post Reply
TonyM8
New Member
Posts: 2
Joined: Fri Dec 30, 2016 9:32 am
Contact:

Can't install Elements 9

Post by TonyM8 »

When I click on any of the exe files in the installation folder (after unzipping), I immediately get a message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". Then Norton pops up a message "Setup.exe is not safe and has been removed".
Attachments
Steinberg Unsafe 03.jpg
Screenshot of error messages
(54.05 KiB) Not downloaded yet

TonyM8
New Member
Posts: 2
Joined: Fri Dec 30, 2016 9:32 am
Contact:

Re: Can't install Elements 9

Post by TonyM8 »

I have now got around this problem.

1. I disabled my Norton Security - That on its own made no difference.

2. I disabled Windows 7 User Access Control - The issues remained.

3. I right clicked on the Cubase Elements "Setup.exe", selected Properties, Selected Security. "Full Control" was not ticked, so I edited it to Allow it (screenshot attached).

When I then ran the Setup.exe is ran without any issues.
Cubase Elements Installation 01.jpg
Screenshot
(165.17 KiB) Not downloaded yet

Post Reply

Return to “Issues”

Who is online

Users browsing this forum: lucatron and 2 guests