Page 1 of 3

Key command changes not applying

Posted: Mon Jun 04, 2018 8:17 pm
by Pieter Corten
Hi

I have set the key commands for different note values to other commands than the default ones.
However, the changes do not apply (in spite of clicking apply). Please find examples in the attachment.

Thanks in advance

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 8:23 pm
by pianoleo
Do they actually not apply, or is it just that the key tips (the blue text on screen) don’t change?

In other words, have you actually tried typing 2 on the numpad?

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 8:33 pm
by Pieter Corten
They don't actually apply, I've tried typing 2 on the numpad without result..

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 9:25 pm
by Daniel at Steinberg
What keyboard language are you using, Pieter?

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 9:40 pm
by Pieter Corten
Hi Daniel
I am using the default language. My keyboard is Belgian (AZERTY) which differs a bit from the French one.
I've tried using the French keyboard with the same lack of result, helas.

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 9:52 pm
by Daniel at Steinberg
Is it only the keys on the keypad that don't work? If you try assigning the 2 key on the main keyboard, for example, does that work?

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 10:26 pm
by Johan-v
Shortcut not visible.png
(65.53 KiB) Not downloaded yet
Hello as sugested I join this thread.

Here you can see the shortcut for the articulation is not visible.

Regards,

Johan

For Pieter,
Do you speak Dutch or French,

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 11:03 pm
by Daniel at Steinberg
If you change the 'Keyboard language' menu to 'Auto', do you have any better luck?

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 11:13 pm
by Johan-v
Hello,

I have no option "Auto" only "default".
Changing to default or another language does not make the shortcuts visible.

Regards,

Johan

Re: Key command changes not applying

Posted: Mon Jun 04, 2018 11:28 pm
by Daniel at Steinberg
The shortcuts, however, presumably do actually work, Johan, despite not appearing in the dialog?

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 6:35 am
by Pieter Corten
Hi Daniel

I speak Dutch. I have the same problem as Johan, the shortcuts are invisible.
It's not only the keys on the keypad that don't work, I'm afraid.

best regards

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 9:43 am
by Daniel at Steinberg
We will look into this and come back to you. We don't have any actual Belgian or Dutch keyboards here, but we'll see what we can do to reproduce the problem.

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 9:57 am
by Johan-v
write mode articulations list.png
(770.2 KiB) Not downloaded yet
The attachment Shortcut not visible.png is no longer available
Daniel at Steinberg wrote:
Mon Jun 04, 2018 11:28 pm
The shortcuts, however, presumably do actually work, Johan, despite not appearing in the dialog?
Hello Daniel,

I have a hard time trying to find out what is working and what is not.
As my keyboard is Belgium it is not standard.
I had to create my personal keymap in v1.2 in order to avoid lots of shift and alt gr combinations.
It was working fairly well in v1.2 but as you know I did not use it very much because the missing repeat playback.
Now that repeats playback I would like to start over with v2
I'm starting to create my keymap again but I can not see what keys are mapped to what commands.

Dorico has the fancy command "Print Summary" in the preferences.
Two problems:
- The beautifiull (French or other) layout does not correspond with my Belgian keyboard.
- Not all shotcut keys are displayed. ( see pictures )
For instance: In write mode - Set articulation ( staccato ) is listed as mapped capital E with accent.
In the French layout it is not shown grey and there is no capital E with accent.

Grrr...
Maybe there should be a warning about using certain keyboard layouts.

Regards,

Johan
Keybord layout missing shortcut.png
(393.74 KiB) Not downloaded yet

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 10:52 am
by Johan-v
Hello all,

Sorry for the large attachements.
I did not notice it when uploading.

Regards,

Johan

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 11:21 am
by Pieter Corten
Is it safe to assume the problem is limited to Dutch AZERTY keyboards?
@Daniel: can you make an estimated timing for a solution?

Thanks

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 11:49 am
by motticohen
Hi all,
I'm also having problems getting reprogrammed num pad note value key command changes to work. Have tried both Default and English keyboard languages without success.

Any help greatly appreciated!

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 12:42 pm
by Daniel at Steinberg
To follow up on this: we have identified a problem whereby certain key commands in the Note Input category for commands that have parameters, which includes those like "Set Articulation" and "Set Note Duration", won't show up in the list, even though they are correctly mapped. This was caused by changes made to provide localised category names in non-English versions of Dorico. I'm sorry for the inconvenience: the problem has now been fixed and the fix will be included in the next update.

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 1:09 pm
by Johan-v
Hello,

Thanks for the future fix.

Maybe a stupid question?

What is the use of a default Keyboard language?
I see no differences comparing the default and the English json files.

( Comparing the default json with french gives besides the shortcut values always a space before the colons. )

Regards,

Johan

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 1:25 pm
by Daniel at Steinberg
"Default" just means that it will use the language that corresponds to the localisation you're using, so if you're running the English version, it will assume an English keyboard; if you're running the German version, it will assume a German keyboard, and so on.

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 1:48 pm
by Johan-v
Now I understand better.

I thought the keycommands.json without language indication was the default one.

Regards,

Johan

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 2:31 pm
by david-p
Daniel at Steinberg wrote:
Tue Jun 05, 2018 1:25 pm
"Default" just means that it will use the language that corresponds to the localisation you're using, so if you're running the English version, it will assume an English keyboard; if you're running the German version, it will assume a German keyboard, and so on.
What are the effects of running the English version of Dorico2 on my computers, which have QWERTZ German keyboards and language set to German (Austria)? I havent really explored all the key commands, though I have noted that some of them dont work in the case that the key positions differ from UK keyboard layout.

David

Re: Key command changes not applying

Posted: Tue Jun 05, 2018 2:37 pm
by Daniel at Steinberg
You should be fine provided you set the keyboard language in Key Commands to 'German'.

Re: Key command changes not applying

Posted: Wed Jun 06, 2018 12:20 am
by motticohen
Daniel at Steinberg wrote:
Tue Jun 05, 2018 12:42 pm
To follow up on this: we have identified a problem whereby certain key commands in the Note Input category for commands that have parameters, which includes those like "Set Articulation" and "Set Note Duration", won't show up in the list, even though they are correctly mapped. This was caused by changes made to provide localised category names in non-English versions of Dorico. I'm sorry for the inconvenience: the problem has now been fixed and the fix will be included in the next update.
My problem is not just that they don't show up in the list (whichever list that is), but that they do not work! I'm a longtime Finale user, who's used to Finale note duration values (on the num pad - even when I work in Sibelius I use the Finale num pad values) so my workflow is exceptionally hampered by having to re-think every note value I input and indeed in using the numbers on the top row of the keyboard as the num pad numbers don't work.

I'm far more interested in getting my custom key commands to work than I am in getting them to show up on a list if that makes any sense at all...? Thanks so much!

Re: Key command changes not applying

Posted: Wed Jun 06, 2018 12:23 am
by Daniel at Steinberg
mottocohen, what OS are you using, what language, and what kind of keyboard? Thanks!

Re: Key command changes not applying

Posted: Wed Jun 06, 2018 12:33 am
by motticohen
Hi Daniel,

Mac OS 10.12.6
English language and English keyboard