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VST Transit: Requirements and Log-in Issues

Posted: Thu Dec 03, 2015 5:02 pm
by Ed Doll
Hello all,

Please find some things to keep in mind in this knowledge base article: https://www.steinberg.net/nc/en/support ... ssues.html

Re: VST Transit: Requirements and Log-in Issues

Posted: Fri Dec 04, 2015 1:55 pm
by Gladson Fonseca
Thank you very much.

Re: VST Transit: Requirements and Log-in Issues

Posted: Mon Dec 07, 2015 11:21 am
by lnetzel
Save my credentials doesn't work. I can't click to check the box, nothing happens.

(plus you can't tabb from username fielnd -> password field)

Re: VST Transit: Requirements and Log-in Issues

Posted: Mon Dec 07, 2015 11:54 pm
by Spork
lnetzel wrote:Save my credentials doesn't work. I can't click to check the box, nothing happens.

(plus you can't tabb from username fielnd -> password field)
... sorry, fixed in the next update. coming soon with the auto-update-mechanism.

/Michael.

Re: VST Transit: Requirements and Log-in Issues

Posted: Thu Mar 03, 2016 7:03 pm
by charltonp
vst transit continues to resist all attempts to log on. says password is wrong (it isn't).
i tried changing my password as recommended. no joy.
btw, if you care, the here button to change password on the vst transit help page doesn't link to anything...

would be very useful if one could log in to the service.

this can't be that hard - seriously.

update after another (3rd?) password reset it worked.
thanks to michael

Re: VST Transit: Requirements and Log-in Issues

Posted: Tue Feb 14, 2017 11:00 am
by Leggy
Same here. Impossible to login to vst transit or vst connect pro (latest vst connect pro and cubase pro 9 on windows 10 64 bit). with the login details that work for mysteinberg. Nothing unusual about my password and I've tried changing it. Any thoughts on what to do? Thanks. Rob

Re: VST Transit: Requirements and Log-in Issues

Posted: Tue Feb 14, 2017 11:26 am
by Spork
Hi,
Leggy wrote:Same here. Impossible to login to vst transit or vst connect pro (latest vst connect pro and cubase pro 9 on windows 10 64 bit). with the login details that work for mysteinberg. Nothing unusual about my password and I've tried changing it. Any thoughts on what to do? Thanks. Rob
Are you connecting to VST Transit with your MySteinberg-E-Mail? You already changed your password to a simple one? If that all will not work, please contact me : m.spork (at) steinberg.de

Thanx,
Michael.

Re: VST Transit: Requirements and Log-in Issues

Posted: Wed May 20, 2020 12:32 pm
by Kjell arne
Hi! Is possible to use cubase pro 8 , ore is 8.5 required to access the vst cloud function?

And og so, is it possible to update only to 8,5 ore is the latest version of cubase recommended.


And.. og so will Windows 7 work with the latest cubase?


Best

Kjell Arne

Re: VST Transit: Requirements and Log-in Issues

Posted: Wed May 20, 2020 6:58 pm
by musicullum
upgrade to Cubase 8.5 and you should be fine. Windows 7 is not officially supported but might work (64 bit only).

Re: VST Transit: Requirements and Log-in Issues

Posted: Sun Jul 26, 2020 8:41 pm
by QUADEUS
When I click on VST Transit I get a window that says VST Transit in the upper right corner, and the rest is all black. Nothing comes up. No log in screen. I am using Cubase 10.5.20Build 179, on a Windows 10 PC

Re: VST Transit: Requirements and Log-in Issues

Posted: Mon Jul 27, 2020 11:30 am
by Spork
Hi,
QUADEUS wrote:
Sun Jul 26, 2020 8:41 pm
When I click on VST Transit I get a window that says VST Transit in the upper right corner, and the rest is all black. Nothing comes up. No log in screen. I am using Cubase 10.5.20Build 179, on a Windows 10 PC
... can you please show me a screenshot?

Thank you,
Michael.

Re: VST Transit: Requirements and Log-in Issues

Posted: Sat Aug 29, 2020 3:51 pm
by QUADEUS
Sorry this took so long, but here is the screen shot
https://www.dropbox.com/s/l2wkaofmp6j72 ... 9.png?dl=0
I have two monitors set up, the right screen is Cubase with the VST transit window.
I have let the transit window sit open for more than 10 minutes with nothing happening.
And thank you for your quick response, I apologize again for my slow one.

Re: VST Transit: Requirements and Log-in Issues

Posted: Mon Aug 31, 2020 4:50 pm
by musicullum
Did you try the new version (4.0.45)? If the problem persists, let us know. But first try if it also appears on the first monitor, thanks.

Re: VST Transit: Requirements and Log-in Issues

Posted: Tue Sep 08, 2020 8:56 pm
by QUADEUS
I tried it on the other screens, makes no difference. I find that I do have the USB E-Licenser listed under My Products in the Software tab, "VST Transit Join". Also, I see that I have installed VST Transit Core (1.0.1), VST Transit Join VST3 (1.0.1), and VST Transit Join AAX (1.0.1), as well as VST Connect Performer 64 bit (4.0.44), and VST Connect 64 (4.0.44), all installed on the same day, 7-26-2020. There was also an installation of VST Transit (1.0.13) on 5-17-2020.