Crash on file dialog

Use this forum for an overview of collected issues and to report new ones.
Post Reply
kamilbaranski
New Member
Posts: 16
Joined: Thu Nov 24, 2011 10:45 pm
Contact:

Crash on file dialog

Post by kamilbaranski »

Hello, I'm rather well experienced Cubase user (since Atari till 10).

But now I have problem with my 8.5 on Mac. My Cubase started today to crash everytime when I open the file dialog. Cubase freezes for about 30 sec, and then crashes with:

Code: Select all

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_PROTECTION_FAILURE at 0x00007ffee0827b60
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [2686]
 (...)
Error Code:      0x00000004 (no mapping for user data read)
It happens ALL the time on File -> Open..., File -> Import -> Audio File,

it doesn't happen on File -> Save as, File -> Export -> Selected Tracks, Export -> Tempo Track, Export -> OMF, choosing Location on Export Audio Mixdown.

I'm attaching three system log files. As you can see from log files, I've also tried upgrading C8.5.0 to C8.5.30 - didn't help. I've also tried to load default preferences in preferences window - didn't help.

Any ideas other than completely reinstalling the program? Does it look like Cubase trying open some not existing path? (Maybe network or external drive?) If so, how to change it?
Attachments
crash cubase 8.5.zip
(97.11 KiB) Downloaded 6 times
C10/8.5/8.0/5 at the moment and also AI. Win & Mac. With Cubase since 2.01 on Atari ST.

kamilbaranski
New Member
Posts: 16
Joined: Thu Nov 24, 2011 10:45 pm
Contact:

Re: Crash on file dialog

Post by kamilbaranski »

I've deleted:
  • /Users/username/Library/Preferences/Cubase 8.5 directory
  • /Users/username/Library/Preferences/com.steinberg.*
  • /Users/username/Library/Preferences/Application Files/Cubase 8.5 directory
Still the application crashes. Any idea?
C10/8.5/8.0/5 at the moment and also AI. Win & Mac. With Cubase since 2.01 on Atari ST.

Post Reply

Return to “Issues”

Who is online

Users browsing this forum: No registered users and 3 guests