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Reactivation issues

Posted: Fri Jan 05, 2018 9:43 pm
by klrt79
Hi,
I have a problem with reactivation.
I had my cubase on my notebook and I gave it to the repair, but I forgot to write down the e-licenser code. They returned my notebook empty so I donĀ“t have it. I was trying to ractivate it, but they want to know the code. What can I do? Thank you

Re: Reactivation issues

Posted: Sat Feb 10, 2018 9:37 am
by Martin.Jirsak
Hi and welcome,

Was your original Soft-eLicenser registered in your MySteinberg account? If yes, you can reactivate. If not, you have to ask official Steinberg support to help.