Elicense installation problems

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gollygeeswell
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Elicense installation problems

Post by gollygeeswell »

My computer had a major crash and I had to have the operating system reinstalled. I've started reinstalling all my programs.
I installed the eLicensure software but when I try to open it I get an error message that says:
The program can't start because api-ms-win-crt-runtime-I1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

I've tried reinstalling the program but it's still no good. All help is appreciated :cry:

Romantique Tp
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Re: Elicense installation problems

Post by Romantique Tp »

Microsoft .NET Framework 4.0 or higher is required for the eLicenser Control Center to run.

https://www.microsoft.com/en-us/downloa ... x?id=17851

Make sure to also install your important Windows updates.
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

gollygeeswell
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Re: Elicense installation problems

Post by gollygeeswell »

I already have .NET framework 4 installed (When i tried to install from the link you provided I got an installation message that said I already have it on my computer). Thanks though for your suggestion.

The place that fixed my computer said that windows 7 isn't really being supported as of the 29th of July and that I need to let my windows update run overnight. Right now it just hangs on "checking for updates". They said that if it's still not updating by tomorrow to bring it back in. Uck.

frankyfontaine
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Re: Elicense installation problems

Post by frankyfontaine »

Hi,

Have you found a solution?

I am getting this problem,

I tried to upgrade to windows 10 and it smomhow disconnected my elicenser, tried to uninstall and re-instal, but can't get the program to open for this missing ms-api... file

Thanks

frankyfontaine
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Re: Elicense installation problems

Post by frankyfontaine »

Good day folks,

I have had this issue twice now and this is the solution that worked for me...

Uninstall your Elicenser,

Downlaod KB2999226 ( search on Microsoft website for your particular OS)

Install the update KB2999226 and then repair your Microsoft Visual C++ redistributable, through programs and features in wondows ( 2013 and 2015)

Hope that works for you!

Franky Fontaine
www.frankyfontaine.com

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Rexxyboy
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Re: Elicense installation problems

Post by Rexxyboy »

What about Windows 8.1 users? Same problem here with a client's machine with fresh Windows 8.1 install, i get "..The program can't start because api-ms-win-crt-runtime-I1-1-0.dll is missing from your computer.." and it is running the latest VCC's and .Net Frameworks
Win10/ RME / Cubase Pro 10.5 / Native Instruments / Slate / Waves / Focal / Yada Yada ...

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